About us

Veritas Medicolegal is a WA owned and operated specialist provider of independent medical examinations, reports, and advisory services across the legal, insurance, and corporate sectors. We bridge the gap between medical evidence and the law by providing high-quality, objective, and timely opinions to assist in decision-making and dispute resolution. Our team of staff and medical specialists is dedicated to delivering high-quality, medically sound and legally defensible outcomes.

About the role

Veritas Medicolegal is seeking an experienced Receptionist to join the team at the Wembley practice (relocating to bigger and better premises in Subiaco in early 2027). The role is offered on a permanent, full-time basis from Monday to Friday, with an occasional requirement (usually once a month) to work on Saturday mornings.

As the primary front-of-house contact, you will welcome patients and clients, manage reception communications, and provide comprehensive administrative support to the Practice Manager and medical consultants.

Key responsibilities

- Greeting and welcoming patients, clients, and visitors in a friendly and professional manner
- Checking in patients using the case management platform
- Managing the signing, saving, and uploading of patient consent forms
- Answering and directing incoming phone calls efficiently
- Triaging and maintaining a busy reception email inbox and responding to incoming enquiries




- Scheduling and coordinating appointments for medicolegal consultants
- Assisting with preparation of patient files, handling supplementary and file review requests, and following up on outstanding documentation
- Processing doctors' dictations and allocating them for typing
- Printing, scanning, saving, and managing documents in line with practice processes
- Performing data entry and general office duties

About you

- Prior experience as a receptionist or administrator
- Experience gained within a medicolegal, medical, legal, or other professional services environment will be highly regarded, but is not essential
- Outstanding communication and interpersonal skills with a warm, skilled manner
- Strong organisational and time management skills, with the ability to multitask and prioritise effectively
- Proficiency with computer systems, case management platforms, and digital file management
- Exceptional attention to detail and the ability to work accurately under pressure
- A proactive, customer-focused attitude, a great sense of humour, curiosity, and strong team spirit

Benefits

- A supportive, professional, and fun team environment where no two days are the same
- The opportunity to work alongside leading medicolegal professionals
- Competitive remuneration and a focus on team wellbeing and collaboration

If this sounds like the role for you, please email your CV to our Practice Manager, Paula Frost at [email protected]

📌 Receptionist (City of Stirling)
🏢 Veritas Medicolegal
📍 City of Stirling