Miyalk Shelter - Crisis Accommodation Team Leader

- Posted on: 12 August 2026
- SCHADS Award Level: Crisis Accommodation Level 3
- Remuneration: Salary $105,570.40 - $110,350.76 per annum, pro rata (dependent on experience)
- Salary Packaging: As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply)
- Hours of work: 38 hours with flexible arrangements to cover the 24hour/365 days of operations and shared on-call responsibilities
- Employment Type: Full-time, Ongoing, subject to funding
- Superannuation: 12%
- Leave Entitlement: 6 weeks per annum plus 17.5% leave loading
- Reports To: Coordinator - Miyalk Domestic and Family Violence Shelter
- Probationary Period: 6 months
- Personal/Carer's Leave: 15 days per annum
- Additional Benefits: Time off in Lieu of Overtime, Travel Allowance, Annual individual training allowance, Paid parental leave applicable to Primary or Secondary Carer (6 weeks paid after 12 months service), Study Leave, Wellbeing leave - monthly
- Mandatory Employment Requirements: Obtain a working with children clearance (WWCC), Obtain a satisfactory Criminal History Check, Possess a current 'C' Class NT Drivers Licence, First Aid and CPR certification, Mandatory reporting and child safe legislative training
- Conditions of Employment: Social, Community, Home Care and Disability Services Industry Award 2010, National Employment Standards, Fair Work Act

ABOUT NAAFLS

NAAFLS is an Aboriginal Community Controlled Organisation (ACCO) and independent Family Violence Prevention Legal Service (FVPLS). We are the only victim-based Aboriginal legal service in remote communities in the Top End region of the NT.





We have offices in Darwin (Larrakia land), Katherine (Jawoyn, Dagoman and Wardaman land) and Nhulunbuy (Yolŋu land), and service over 40 remote communities within the Top End region spanning from the Tiwi Islands down to Lajamanu, Wadeye and across to Borroloola. We provide culturally sensitive legal advice, assistance, representation, and support to Aboriginal and Torres Strait Islander people in Top End communities who have experienced domestic, family, and sexual violence.

We offer a holistic and culturally appropriate model of service that sets us apart, seeking practical, community-based solutions to the most complex legal problems.

Our primary practice areas are family law, child protection, and domestic violence; though we frequently intervene in coronial inquiries, parliamentary inquiries, and other administrative or criminal proceedings as required.

ABOUT THE MIYALK SHELTER

The Miyalk Domestic and Family Violence Shelter (Miyalk Shelter) operates 24/7, 365 days a year. We provide culturally safe, trauma-informed crisis and short-term accommodation and support for women and their children at risk of or experiencing Domestic and Family Violence (DFV) in Nhulunbuy and surrounding communities. Miyalk Shelter offers secure and supported accommodation, case management, advocacy, children and parenting support,



and outreach through holistic, strengths-based practice.

ROLE OVERVIEW

Reporting to the Miyalk Shelter Coordinator, the Crisis Accommodation Team Leader is responsible for the overall leadership, coordination and management of the Miyalk Shelter residential crisis accommodation program and staff. This role ensures the delivery of safe, culturally appropriate, trauma-informed crisis accommodation and support services to women, children and young people experiencing domestic and family violence. The Crisis Accommodation Team Leader oversees the daily operations of the residential services, supervises staff, ensures compliance with contractual and reporting requirements, manages service performance against key performance indicators, and maintains strong partnerships with community organisations and service providers. The position plays a key role in strengthening culturally safe, community-informed practice and ensuring the residential crisis accommodation program delivers high-quality services that promote safety, recovery, and long-term independence for victim survivors.

KEY RESPONSIBILITIES

- As part of the leadership team, and with the support of the Miyalk Shelter Coordinator, manage the day-to-day operations of the Miyalk Shelter residential crisis accommodation ensuring safe, effective service delivery 24/7, 365 days per year.
- Lead crisis accommodation, intake, assessment and risk management processes operate effectively and consistently with services that are trauma-informed, strengths-based, victim-survivor-led and child-centred approaches.
- Safeguard high-quality client service

📌 Miyalk Shelter – Crisis Accommodation Team Leader (Nhulunbuy)
🏢 NAAFLS - Northern Australian Aboriginal Family Legal Services
📍 Nhulunbuy