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Intake Admin Support Worker

Springwood The Centre for Women & Co

Posted 2 days ago

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Job Description

About Us

At The Centre for Women & Co. and Men & Co. Services we work to support individuals, children and families towards physical and emotional safety through Domestic, Family and Sexual Violence support and health and wellbeing counselling. We work from an evidence-based, trauma-informed and reflective practice framework.

- We trust our team members and encourage autonomy.
- Our leadership team are grounded and supportive, and we don’t micro-manage.
- We are big on investing in professional development and career progression.
- We know that working in the DFV and Wellbeing sector is hard work, and we take care of our team.
- Level 3.1 SCHADS – 38 hours per week
- Full-time fixed-term contract until 30 June 2030.
- Position based at Springwood

Description

The Centre for Women & Co. is seeking an organised, adaptable and proactive Intake Administration Support Worker to join our collaborative Intake Team.

The Intake Administration Support Worker provides high-quality administrative support to the Intake Team and Intake Team Leader, contributing to the smooth and efficient delivery of intake services.

The role supports client referral and intake processes, appointment coordination, accurate record keeping, database management, communication and administrative follow-up. It also works closely with the Placements Administration Officer to support crisis accommodation requests, refuge referrals, client assessments and transport arrangements.

Applicants are warmly encouraged to apply by submitting a current resume (with two referees) and a one-page cover letter outlining their skills and experience relevant to the Position Description and the requirements of the role.

Salary and Benefits

- Fixed-term contract until 30 June 2030
- Salary Packaging up to $15,900 (superannuation can be paid in addition to this, subject to any ATO limit if any).
- Pet friendly offices
- A supportive induction process and in-house training about the meaningful work we do to support our clients through DFV and improve their wellbeing
- A supportive and warm team culture and working environment where we help one another out, learn from one another and have a lot of fun and laughs.

Selection Criteria:

- Relevant tertiary qualifications, or current study, in human services, social work, psychology or a related discipline, with qualifications in business administration or domestic and family violence highly regarded.
- Demonstrated experience in an administrative support role, preferably within intake, client-facing or community services, with the ability to manage referrals and maintain accurate and confidential records.
- Knowledge of domestic, family and sexual violence, its impacts on women and children, relevant legislation and trauma-informed practice.
- Strong communication, organisation and time-management skills, with the ability to manage competing priorities and engage professionally with clients, team members and external stakeholders.
- Proficiency using databases, Microsoft Office 365 and communication tools, with the ability to work independently and collaboratively within a responsive team environment.

Note: it is a requirement of the role that the successful applicant holds a current Working with Children Blue Card and Queensland Driver’s Licence for the duration of employment.

Potential Start Dates

This role is available to start ASAP.

Job Description

Summary:

Are you a compassionate, reliable support worker looking to make a real difference? Join our dedicated NDIS organisation (please, no independent support workers this is a role working for a registered provider).

Location: Narangba

Client: Children with additional needs

Experience with:

- ADHD
- Global Development Delay
- NG Feeding Tube (preferred, but training can be provided)

Shifts Available:

- Monday: 6:00–10:00am & 5:00–8:00pm
- Tuesday: 7:30am–1:30pm
- Thursday: 5:00–8:00pm
- Friday: 11:30am–2:30pm

If you’re passionate about supporting children and working within a team that values care and commitment, we’d love to hear from you!

Responsibilities:

- Provide emotional and physical support to individuals in need
- Assist with daily living activities, such as bathing, dressing, and grooming
- Help individuals with meal preparation and feeding
- Administer medication as directed by healthcare professionals
- Accompany individuals to appointments and activities
- Maintain accurate records of services provided




- Communicate effectively with individuals, families, and healthcare professionals
- Monitor and report any changes in an individual’s condition
- Provide a safe and comfortable environment for individuals

Qualifications:

- Previous experience in a similar role preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Compassionate and patient demeanor
- Blue and Yellow NDIS Screening Card
- First Aid & CPR
- Valid driver’s license and reliable transportation

All Family Nursing Care is a nurse practitioner led registered NDIS provider specialising in mental health, accommodation, and community nursing. Our passion is to improve individuals’ health and wellbeing including the CALD population. We ensure to empower individuals to be as independent as possible. That way, they can have more choices and control over their lives. If you are looking for a company that truly cares about your wellbeing and values the important work that you do, All Family Nursing Care is the place for you.

At All Family Nursing Care we support clients living with a variety of disabilities and our aim is to enable them to reach their full potential and live the life they choose. We create a working environment that enables our team to balance their work and home life and encourages self-care.

Our team of Support Workers, Children and Youth Workers provide 24/7 support to participants with complex needs. Duties include personal care (may include full assistance with cares, including hoisting and wheelchair for mobility), in-home support, supported independent living, community access, school runs and domestic assistance.

Why Join Us?

Be part of a supportive and creative team specialising in complex mental health.

Make a real difference in the lives of our clients by improving their health and wellbeing.

Build rapport with participants to ensure person-centered care.

Requirements

NDIS Worker Screening Check and Working with Children Check.

Experienced in NDIS/ Aged Care

Valid Open Australian Driver’s License and Reliable Comprehensive Insured Vehicle.

Professional indemnity and public liability insurance ($10m each).

Build a career with purpose, backed by a supportive team and opportunities to learn, grow, and make an impact.

Casual Support Worker roles available in North Brisbane, offering flexible shifts to support work–life balance, study, and caring commitments.

About The Role

As a Support Worker within our Individual Supports Program, you will have the opportunity to support children and young adults to:

- Grow everyday confidence in practical, real-life situations.
- Strengthen their decision-making, independence, and social skills.
- Build relationships and community connections.
- Celebrate achievements, no matter how big or small.

Our Programs have a strong focus on helping our participants to learn the skills needed to achieve their individual goals through the programs that we offer. This isn’t just about helping someone make a meal or catch a bus. It’s about being present as someone discovers what they’re capable of.

We welcome people from all backgrounds because we know that diverse experiences, abilities, languages, and cultures strengthen our team, enhance the support we provide to our customers, and make Northcott stronger.

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.

- Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
- Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
- Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
- Accessibility & Wellbeing – Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.
- Family-Friendly Workplace – Flexible support to help you balance home and work life.
- Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

Skills & Experience

- A flexible approach to work — you are happy to support across various shifts, including mornings, afternoons, and weekends.
- Disability Industry experience.
- Experience inMental Health and Behaviour Support Plans.




- You have experience supporting people with varying physical, cognitive or behavioural needs — and always lead with respect.
- The ability to stay calm, think quickly, and provide steady, confident support — even when things get challenging.
- A positive attitude, a team spirit, and a genuine passion for helping others achieve their goals.
- You are confident with manual handling, PEG feeding, medication administration, and safe transport.
- You love learning, connecting, and helping others live more independently.
- A short cover letter outlining your skills, experience and what interests you about this role.

We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

Peer Support Worker – Expression of Interest

Peach Tree warmly invites Expressions of Interest from people who feel drawn to peer support work in perinatal mental health.

Please note, this is not a current vacancy. Rather, this is an opportunity to share your interest in working with us. If a role becomes available that aligns with your lived experience, preferences, and location, we may reach out to you to explore this further.

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About Peach Tree

Peach Tree is a community-based, peer-led mental health organisation supporting parents, partners, and families impacted by emotional and mental health challenges during pregnancy and early parenthood. We centre lived experience in everything we do and are committed to creating safe, inclusive, and trauma informed spaces where parents feel heard, respected, and supported.

Peach Tree is an Equal Opportunity Employer. We encourage applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTIQA+ individuals, and people from diverse cultural and linguistic backgrounds.

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Peer Support at Peach Tree

Peer support roles involve gently walking alongside parents and families, drawing on your own lived experience in ways that feel safe, intentional, and supported. A Peer Support Worker is a designated lived experience role, where your experiences are valued as a source of knowledge, connection, and care. Due to the peer-led nature of our service, an inherent requirement of the position is personal lived experience of perinatal mental health challenges, which is used intentionally and professionally to support others.

As a Peer Worker, you may:

- Co-facilitate peer support groups and programs
- Help create spaces where parents feel safe to share and connect
- Offer empathy, understanding, and hope through shared experience
- Support access to helpful services and resources
- Engage in ongoing reflection, supervision, and learning

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Hours, Pay, & Location

- Hours: Part-time, flexible school hours (typically 9am-2:30pm)
- Pay: $40.49 per hour + super + salary packaging (SCHADS Level 3.1)
- Location: We currently operate throughout greater Brisbane (Nundah, Coorparoo, Ipswich, Caboolture), Gold Coast, Sunshine Coast, Townsville and Cairns.

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About You

You might consider peer support work at Peach Tree if you:

- Have lived experience of mental health challenges related to pregnancy, or early parenthood, and feel ready to use this experience purposefully
- Are open to learning, training, and reflective practice
- Value compassion, respect, and non-judgement
- Hold or are willing to obtain a Blue Card (Working with Children Check), National Police Check, and Pertussis (Whooping Cough) vaccination
- Have full, unrestricted working rights in Australia and are based in Queensland

You don’t need prior peer work experience. Your lived experience and willingness to learn are what matter most.

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How to Express Your Interest

If this feels like a good fit, you’re warmly invited to submit your resume and a brief cover letter reflecting on how your lived experience might inform your approach, skills, and suitability for peer work. Please also let us know which location(s) you are interested in.

We appreciate the time and care it takes to express interest. While we may not be able to respond straight away, we will keep your details on file and may reach out if a suitable opportunity arises.

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📌 Female Support Worker (Brisbane)
🏢 Services
📍 Brisbane