THE ROLE
The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
Housing Service Officers at Classification 1 are developing competencies in order to progress to a Housing Services Officer Classification 2 at the point when they are fully competent across the core assigned housing functions.
ACCOUNTABILITIES INCLUDE
* Perform routine housing functions, including providing advice, from a range of established policy, procedures and standards.




* Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their housing needs.
* Undertake supervised home visits as required.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online.
Attachments can be uploaded in .
doc, .
docx, .
pdf, .txt or .rtf are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs ()
Please apply to submit your interest in this position.

📌 Housing Services Officer (Victoria)
🏢 Department Of Families, Fairness And Housing
📍 Victoria