About Us

Located at the foot of picturesque Cradle Mountain, Tasmania's iconic wilderness destination, Cradle Highlander offers an authentic Tasmanian mountain cabin experience with 16 rustic self-contained cabins.

Much-loved by couples and families, we are a finalist in 2026 People's Choice Awards by Tasmanian Tourism and are included in Star Australia's Quality Accommodation Gold List for 2024, 2025 and 2026. We pride ourselves on our unique offering, we create unforgettable memories for guests.

The "Must-Haves"

Australian permanent residency.

You will be required to work on every 2nd weekend and some public holidays.

To be able to work at Cradle Mountain, you will need a reliable vehicle and valid driver's license.

The Opportunity

We are seeking a Housekeeping Supervisor who is experienced with operations in remote location and with exceptional people skills.

You will be leading a small team of experienced and motivated housekeepers, you are expected to be hands-on and lead by example.

Key Responsibilities

- Lead, supervise and support the housekeeping team to deliver exceptional service standards

- Inspect guest rooms and public areas to ensure cleanliness and presentation standards are consistently achieved

- Coordinate daily room allocations, team workflow and operational priorities

- Prepare housekeeping roster and manage housekeeping hours and timesheet

- Coordinate maintenance with maintenance team and identify and report maintenance needs

- Respond to guest requests and resolve housekeeping-related issues swiftly and professionally

- Monitor stock levels and order housekeeping and room consumables





- Maintain a safe working environment and ensure compliance with workplace health and safety procedures

- Support continuous improvement initiatives and contribute to a positive team culture

Skills and Experience Required

- Previous experience and success in leading a team in a similar role

- Strong people skills and experience to lead, motivate and develop a high-performing team

- Strong understanding of housekeeping standards and room presentation

- Strong commitment to occupational health and safety standards

- Profound understanding of housekeeping process and procedures and ability to identify areas to improve and committed to continuous improvement of housekeeping efficiency

- Understanding of housekeeping budget and ability to manage housekeeping hours

- Robust organisational skills and attention to details

- Being a problem solver with ability to identify and prioritise tasks in changing operational environment

- Ability to maintain composure under pressure and perform under challenging circumstances

- Knowledge and experience working with maintenance team and ability to identify maintenance needs

- Knowledge of front house operation and ability to work effectively as a team. Exposure to Property Management System is desired

- Confidence in handling guests requests, feedbacks and day-to-day operational challenges

- A confident communicator with excellent communication skills

- Proficiency in Microsoft apps with ability to draft reports, construct spreadsheets and put documents together for reporting purpose

- Certificate IV in hospitality would be an advantage

We Offer

- A competitive salary commensurate with your experience

- Onsite accommodation available for the right candidate

- A friendly and supportive team and room for personal development

📌 Housekeeping Supervisor -- Full Time (Cradle Mountain)
🏢 Cradle Mountain Highlander
📍 Cradle Mountain