CRIS is seeking a Customer Service Manager to oversee a large, fast-paced customer service team within a major telecom client. You will drive customer experience improvements, lead escalation handling, and coordinate with Marketing, Operations and Product to deliver impactful releases.
The role emphasizes ownership of team growth, performance KPIs, and a passion for disruptive technology in a dynamic start-up workplace. The position offers autonomy and a competitive package.
📌 Telco Customer Experience Manager — Lead 50+ Team (Sydney)
🏢 EBR Ever Better Recruitment
📍 Sydney
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