We are seeking a pleasant, professional, and well-spoken individual to manage core administrative tasks. You will be the front-line voice for Rocket Lending, answering phone calls, responding to emails, and ensuring precise data entry across our systems. This role is ideal for someone who is proficient working independently.
Part Time (9am–1pm, 3–4 days a week with the potential to increase hours)
Key responsibilities
- Handle incoming phone calls warmly and professionally; manage email correspondence with accuracy and promptness.
- Perform accurate data entry to maintain client files and administrative records.
- Organise, upload, and maintain documents in Google Drive and keep communication streamlined via Microsoft Outlook.
- Learn and utilise our specialised in-house lending platform (full training provided).
About you
- Warm, professional telephone manner and robust written communication skills.
- Proficient with Microsoft Outlook and Google Drive.
- Strong attention to detail, proactive mindset, and a positive, pleasant attitude.
- Comfortable working independently with high self-motivation, as well as collaborating effectively within a small team.
- Eager to undertake training on our proprietary in-house systems.
About us
Rocket Lending prides itself on delivering smooth, fast, and reliable lending solutions to our clients.