About Our Client

This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions.

Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.

Job Description

- Process warranty claims, credits and supporting documentation
- Follow up outstanding claims and credits through to resolution
- Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes
- Process and monitor service agent invoices and payments
- Prepare reporting and administrative documentation as required
- Support external service providers and internal teams with claims-related enquiries

The Successful Applicant

- Strong attention to detail and a high level of accuracy
- A process-driven mindset with excellent follow-through
- Experience working with ERP systems (Dynamics or Business Central highly regarded)
- Robust communication and stakeholder management skills
- A proactive attitude and willingness to roll up your sleeves

📌 Warranty & Credits Officer (Mount Waverley)
🏢 Michael Page
📍 Mount Waverley