Job description
Agency Department of Corporate and Digital Development Work unit Digital Project Services

Job title Business Transformation Subject Matter Expert Designation Administrative Officer 7

Job type Full time Duration Fixed up to 31/12/2027

Salary $120,877 - $130,039 Location All NT Region

Position number 68260376 RTF 359101 Closing 03/11/2026

Contact Officer Rachel Fox on 0436 622 466 or [email protected]

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359101

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by
making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer.
For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Reporting to the Business Transformation Lead, this role will provide school insights, leadership and advice within the Education Management
Transformation Program (EMTP) Team. This position will lead and support constructive engagement across diverse stakeholder groups, helping the program
navigate differing perspectives and reach pragmatic, evidence-informed outcomes. The position will oversee change activities to ensure stakeholders are
ready for EMTP solutions and will identify business requirements and impacts of change.
Context statement
Digital Project Services (DPS) delivers very complex, high value, and high-risk ICT programs and multi-year digital transformation initiatives for core frontline
services through an inter-agency collaborative approach. Working closely with the client Agencies, the team comprises of public sector employees and
contractors working together to deliver multiple streams of activity as programs are implemented. The work environment is dynamic,



fast-paced and results
driven with high expectations of superior service delivery.
Key duties and responsibilities
1. Provide and facilitate the voice of NTG schools, advocating for the needs of both schools and corporate teams that will be impacted by the EMTP. Lead

constructive discussions in EMTP user groups and business strategy discussions.
2. Participate in the evaluation and recommendations of new solutions under the EMTP, balancing educational best practice, operational requirements,

stakeholder perspectives and program constraints.
3. Assist the Business Transformation Lead in the development and implementation of a business change readiness plan and assessing business readiness

activities to determine go live readiness, including the training of teachers and staff on the new EMTP solutions and changes to associated processes
and workflows.

4. Establishing and embedding future state policy, processes and procedures documentation.
5. Lead and facilitate the capture, review and validation of proposed business requirements ensuring alignment with school operations, school processes

and policies and provide subject matter expert advice on business change management and communications activities relevant to schools.
6. Under the leadership of the Business Transformation Lead sign off on user acceptance testing, change and engagement management and support

transition to business-as-usual activities.
7. Actively participate as a team-oriented and influential member of the team, contributing innovative ideas and solutions and provide or facilitate the voice

of schools across the Territory.
Selection criteria
Essential
1.



Demonstrated high level professional and technical knowledge and experience in student administration system ecosystems and the integrated

environment, including a current knowledge of real business benefits and challenges the system has in the context of schools and corporate divisions.
2. Proven leadership, communication and negotiation skills, including the ability to constructive challenge and navigate differing perspectives to maximise

productive working relationships across an internal multidisciplinary team and a diverse range of external stakeholders.
3. Demonstrated ability to support and facilitate the evaluation of student administration systems and associated activities in a large project whilst

managing multiple, and sometimes conflicting, workloads.
4. Proficiency in using Information Technology in education settings, including an in-depth understanding of the education environment to translate its

challenges and opportunities into business requirements.
5. Demonstrated highly developed conceptual, reasoning and judgement skills, including the ability to consider diverse viewpoints and support evidence-

informed decision making in a complex transformation setting
6. Experience creating and/or consuming training material that relates to administration, management and reporting in enterprise digital solutions within

the context of education.
7. Demonstrated work ethic and attitude which emulates DCDD values of Commitment to Service, Innovation, Ethical Practice, Accountability,

Impartiality, Diversity and Respect.
Desirable
1. Relevant qualifications or experience in ICT, project management, business management or related field.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will not exclude an
applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant should consider the full
requirements of the position in aligning their work experience and capabilities to this role. Please refer to the Capability Framework.

📌 Business Transformation Subject Matter Expert (Northern Territory)
🏢 Department Of Corporate And Digital Development
📍 Northern Territory