AI Job Summary

- Experience overseeing NDIS program delivery and managing participant journey entry to exit.
- Experience leading, mentoring and motivating a team of Support Workers.
- Knowledge of Disability Services, NDIS legislation and compliance, including NDIS Practice Standards.

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Role Type

On-site • Permanent • Full-time • Associate

Description

Working for BEST:

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. In addition to Above Award wages, we provide our valued employees with additional employee benefits including:

- Optional flexitime arrangements (full-time employees)
- Learning and development opportunities, including optional traineeship arrangements
- Anniversary Leave
- Birthday Leave
- Option to purchase additional leave
- Discounts on gift cards and other purchases
- Employee Wellbeing Program; and
- Employee Assistance Program

About the Role:

This is a permanent, full-time position 38 hours per week, (Monday to Friday) based at our Inverell site.

As a Disability Service Coordinator within our Disability and Community Services team, you will oversee the delivery of our NDIS programs and lead a team of Support Workers to promote participant independence, choice and community engagement. You will manage the participant journey from entry to exit, including risk assessments, support plans and annual plan reviews, and build solid relationships with families/carers, local service providers and community groups to help participants achieve their goals.





You will also oversee participant programs and respite services, and play a key role in WHS, risk management and fleet operations, making sure our services are safe, compliant with the NDIS Practice Standards and continually improving.

About You:

You will be a passionate, people-focused leader with:

- Strong leadership capability, with the ability to lead, mentor and motivate a team.
- Excellent communication, influencing, negotiation and interpersonal skills.
- Excellent time management and organisational skills, with the ability to multitask.
- A high level of attention to detail.
- The ability to formulate rosters and interpret service agreements.
- Appropriate knowledge of Disability Services, NDIS legislation and compliance requirements.
- Computer literacy, including Microsoft Office and a variety of software programs.
- Qualifications in Leadership and Management and Disability Services (or similar) and/or relevant experience.
- Class C Driver’s Licence
- First Aid Certificate (or willingness to obtain)
- NDIS Worker Screening Check (or willingness to obtain)
- Working with Children Check (or willingness to obtain)

How to Apply:

Click “Apply Now” and follow the instructions to upload the following TWO items:

- Current resume – please include at least two (2) contactable work referees.




- Written OR video cover letter – please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role.

You are welcome here. At BEST, we are committed to creating a diverse and inclusive workplace that proudly welcomes people from all backgrounds, including people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community, and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs. If you require any reasonable adjustments or accommodations, please let us know in your application or via email to [email protected].

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:

Charlotte Mozzell (HR Advisor): [email protected]

Applications close 3 November 2026, at 11.59pm.

Apply now, don’t delay as we will be proceeding to interviews.

Company Overview

Rewarding Careers – work with BEST As an employee of BEST you can become part our community-focused culture and contribute to the diversity of our company. BEST employees come from a wide variety of different backgrounds and professions, and we’re all passionate about giving back to our communities. BEST is a not-for-profit organisation which provides rewarding careers built around improving people’s lives. We know when we come to work we are making a difference. Our employees enjoy above award wages, optional rostered day off arrangements, statutory leave, generous salary sacrifice arrangements and many other benefits. BEST believes in personal and career development and encourages all of our staff to seek further education and training.

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