- Healthcare & Medicine
- Mental Health
- QLD Other
- Contract

21/10/2026

- Sleepover shifts with additional allowance
- Training and ongoing development provided
- No previous experience required

About the role
Based at Caloundra House, a Level III supported accommodation facility on the Sunshine Coast, this casual role involves supporting residents with varying needs, including mental health and psychosocial support needs.

You'll help maintain a secure, stable and supportive living environment where residents are treated with dignity, respect and compassion.

Your responsibilities will include:

- Conducting resident welfare checks and responding to support needs.
- Preparing and organising meals for residents.
- Administering medication in accordance with your training, authorisation and relevant procedures.
- Recording accurate progress notes and handover information.
- Responding calmly to challenging situations and emergencies, following established procedures.
- Assisting residents with daily needs while promoting independence and wellbeing.
- Maintaining cleanliness, hygiene and safety throughout the facility.

This role suits someone who enjoys working with people, can stay calm under pressure and is comfortable balancing resident support with day-to-day household responsibilities.

About you
We're looking for someone with the right attitude, sound judgement and a genuine willingness to learn.

You'll ideally have:





- Experience in a fast-paced environment, such as hospitality, retail, customer service or community services.
- Previous experience in mental health or disability support is an advantage, but not essential.
- Strong communication and interpersonal skills.
- A patient, respectful and non-judgemental approach to people from diverse backgrounds.
- The ability to remain calm, follow procedures and respond appropriately when situations change.
- A willingness to learn about mental health, resident wellbeing and supported accommodation.
- Availability to work predominantly sleepover shifts, including the flexibility required for a casual roster.
- A current First Aid an CPR certificate, or willingness and ability to obtain one.
- A current National Police Check and/or NDIS Worker Screening Clearance (Yellow Card), as applicable, or willingness and ability to obtain the required checks.

About us
Caloundra House is a Level III supported accommodation facility providing a safe, stable and inclusive environment for people with varying support needs.

Our focus is on promoting independence, choice, dignity and a sense of belonging, while helping residents enjoy a more fulfilling everyday life.

Ready to make a difference? If you're looking for more than just a job and want to develop a career supporting people in the mental health sector, we'd love to hear from you.

📌 Residential Support Supervisor (Queensland)
🏢 Supported Care
📍 Queensland