Kangaroo Island Seaside Inn is a hospitality accommodation business serving visitors to Kangaroo Island, South Australia. The role of a Hotel/Motel Manager involves overseeing accommodation operations, guest services, housekeeping, bookings and property maintenance to ensure guests have a comfortable and enjoyable stay.
Hotel / Motel Manager
Kangaroo Island Seaside Inn – Kingscote, South Australia
Managed the day-to-day operations of a seaside accommodation property, ensuring high standards of guest service, cleanliness and operational efficiency.
- Managed guest reservations, check-ins, check-outs and enquiries.
- Provided friendly and qualified customer service to domestic and international visitors.
- Coordinated housekeeping, room preparation, cleaning and property maintenance.
- Supervised staff and organised daily work schedules.
- Handled guest complaints and resolved issues promptly and professionally.
- Managed payments, bookings, invoices and daily administrative tasks.
- Monitored room availability and ensured rooms were ready for arriving guests.
- Maintained property presentation, workplace safety and hygiene standards.
- Coordinated maintenance and ensured accommodation facilities were well maintained.
- Supported the smooth daily operation of the motel and worked to provide a positive guest experience.