Join to apply for the Lean Six Sigma Black Belt role at Bendigo Bank Position Description: PD Senior Process Improvement Specialist (002).docx Closing date: COB 14th January 2026 We're growing our Lean Six Sigma Black Belt workforce. Are you ready to join us in this exciting expansion? It starts here. With Bendigo Bank… and you. Bendigo Bank seeks a highly accomplished Senior Process Improvement Specialist to lead and deliver significant improvements across the organisation. This pivotal role demands a proven leader with Lean Six Sigma Black Belt expertise to spearhead complex, enterprise‑wide initiatives. You will be responsible for end‑to‑end process design and re‑engineering, driving measurable gains in efficiency, cost reduction, customer experience enhancement, and risk mitigation. This includes championing a culture of continuous improvement and leveraging advanced analytics and AI solutions to optimise processes. You will work closely with senior leaders and executives, influencing strategy and reporting on progress. Success in this role requires experience leading complex, cross‑functional projects, ideally within the financial services industry. Expertise in leveraging AI solutions for process design and improvement is highly regarded. This is a high‑impact role for a strategic process improvement specialist who thrives in a challenging, quick‑paced environment.

Key responsibilities
- Lead end‑to‑end process design and re‑engineering projects utilising your Lean Six Sigma Black Belt expertise.
- Mentor and coach process improvement specialists and business SMEs in Lean Six Sigma practices.
- Champion a culture of continuous improvement and data‑driven decision‑making.
- Collaborate with senior leaders and executives, influencing strategy and reporting on progress.




- Leverage advanced analytics and AI solutions (highly regarded) to optimise processes. To succeed in this role, we’d love you to have:
- Lean Six Sigma Black Belt Certification: This is essential. Please include where your certification was obtained.
- Proven Project Leadership: Showcase your success in leading and delivering cross‑functional projects of significant complexity within a large organisation. Provide specific examples of projects you've led, highlighting challenges overcome and quantifiable results achieved.
- Financial Services / Heavily Regulated Industries: Highlight your knowledge of relevant regulatory requirements and risk management frameworks.
- Exceptional Leadership and Communication: Articulate your abilities to effectively communicate complex information to diverse audiences, influence stakeholders at all levels, and build consensus around process improvement initiatives. Demonstrate experience mentoring and coaching others on process improvement methodologies (although direct mentorship is not required for this role).
- Advanced Analytics & AI Expertise: Highlight any experience you have leveraging AI solutions to enhance process optimisation and decision‑making. This is highly regarded.
- Human‑Centred Design: If you possess Human‑Centred Design certification, highlight your understanding and experience with this approach to process improvement. This is also highly regarded.

We offer




flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls. This role is a Full‑time (76 hours per f/n) on a 12 Month Contract. So, why work for us? With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision and a purpose – ‘to feed into the prosperity of our customers and communities, not off it’. In fact, $366 million has been put back into communities nationwide. We developed Up, Australia’s first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. Our perks and

benefits:
Belong to a wonderful team of people. Know how we know they’re great to work with? They told us Great benefits, work life balance and flexibility. Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you ac

📌 Lean Six Sigma Black Belt (Adelaide)
🏢 Bendigo Bank
📍 Adelaide