Auscanus Institute of Australia | Melbourne CBD

Auscanus Institute of Australia (AIA) is seeking a friendly, organised Student Services Officer to support students at our Melbourne CBD campus. This is a casual role with approximately 2–3 days of work per week.

You will be part of our campus team, reporting to the Campus Operations Lead and helping students with day-to-day enquiries and administration.

What you’ll do

- Respond to student enquiries in person, by phone and by email.
- Help with orientation, student communications and general campus support.
- Maintain accurate student records and follow up on outstanding documents.
- Assist the admissions and student services teams with administrative tasks.
- Use student management systems and follow AIA’s procedures for handling student information.





What we’re looking for

- Clear, skilled communication and a helpful approach to students.
- Strong organisation, attention to detail and follow-through.
- Confidence using Microsoft Office and learning new systems.
- Experience in student services or administration. Experience with an RTO, CRICOS provider or aXcelerate would be an advantage.

To apply

Please send your CV and a short cover letter to [email protected], telling us about your relevant experience and availability.

Pay: $26.49 – $29.99 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: In person

📌 Student Services Officer (Melbourne)
🏢 Auscanus Institute of Australia
📍 Melbourne