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About us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centred care across Melbourne’s inner and outer east and northeast.

With over 600 staff and 200 volunteers across 17 locations, we provide integrated healthcare services including General Practice, Dental, Community Health, Allied Health, Mental Health, AOD, and Urgent Care services. Our people are united by a shared purpose: delivering compassionate, person-centred care that strengthens communities.

At AccessHC, you'll join a values-driven organisation that embraces Equity, Collaboration, Respect, Innovation and Quality in everything we do.

Description:
About Us

Access Health and Community (AccessHC) is one of Melbourne's leading not-for-profit community health organisations, with more than 150 years of experience supporting people to live healthier, happier lives.

With over 600 staff and 200 volunteers across 17 locations, we provide integrated healthcare services including General Practice, Dental, Community Health, Allied Health, Mental Health, AOD, and Urgent Care services. Our people are united by a shared purpose: delivering compassionate, person-centred care that strengthens communities.

At AccessHC, you'll join a values-driven organisation that embraces Equity, Collaboration, Respect, Innovation and Quality in everything we do.

The opportunity

Are you passionate about helping older adults stay active, connected, and independent? Join our team as a Casual Support Worker and make a meaningful difference in the lives of people aged 65 years and over within their local community. You may be required to travel across the council areas of Yarra, Boroondara, Whitehorse and Manningham.

This rewarding and flexible role supports older people to maintain their independence, wellbeing, and social connections through a range of community-based programs and individual support services.

The casual hourly rate is $33.77 plus 25% casual loading and 12% superannuation and salary packaging.

About the role

As a Casual Support Worker, you will deliver high-quality community and social support across three key service areas:

Facilitating community outings
Supporting group programs and community-based activities
Providing one-on-one social support tailored to individual client needs

A key requirement of this position is the ability to drive a 12-seater bus and safely transport clients to outings, appointments, and community activities. You will help create enjoyable and meaningful experiences that promote social inclusion, wellbeing, and community participation.

What we offer





The position encompasses an extensive range of benefits:
Supportive and values-based culture and engaged workforce
Culture of trust and empowerment for people to grow and thrive
Commitment to work-life balance with flexible working conditions
Focus on staff wellbeing and health through our Employee Assistance Program (EAP)
Commitment to ongoing professional development and career growth
Paid parental leave and opportunity to purchase additional leave
Annual leave loading
Generous salary packaging opportunities of up to $15,990 per annum plus $2,650 for meals and entertainment expenses
Opportunities for career progression within a growing healthcare organisation

Read more about our culture and benefits: https://accesshc.org.au/culture-and-advantages

Skills and Experiences:
What you will be doing Key responsibilities

Collaborate with the team in the development of initial care plan reviews and other client documentation as required
Assist with continuous improvement by seeking feedback from participants and their carers
Drive and operate a 12-seater community bus safely and confidently
Facilitate community outings, excursions and recreational activities
Support clients to participate in group activities and wellbeing programs

Provide individual social support, including:
Shopping trips
Café visits
Community outings
Walking and exercise activities
Other meaningful social and recreational experiences

Assist clients with basic support needs to encourage participation and independence
Build positive, respectful relationships with clients from diverse backgrounds

We are committed to creating a workforce that reflects the diversity of our community. We welcome applications from people of all backgrounds and are particularly interested in candidates who speak:

Greek
Italian
Vietnamese
Mandarin
Cantonese
Hakka

Both male and female Support Workers are encouraged to apply.

What you will bring Key Selection Criteria

Certificate III in Aged Care or equivalent and First Aid/CPR certification
Minimum of 1 years’ experience in a Support Worker role within an aged or community program
Experience supporting older adults in the community
Demonstrated ability to work independently and within a team environment, with a mature approach to resolving problems and conflict and contribution to shared decision-making




Experience in undertaking personal care tasks such as meal assist, medication prompting, assistance with hygiene and continence management, supervision to mobilise
Proficiency in Microsoft Office and relevant software applications

Compliance Requirements:
National Police Check, Working with Children Check, NDIS Worker Screening Check
Aged Care Banning Order registry check
Evidence of the right to work in Australia
A Victorian driver’s license and comprehensively insured vehicle

Attributes we value

Strong communication and interpersonal skills
High level of cultural sensitivity and awareness
Commitment to continuous quality improvement
Effective time management and prioritisation skills
Strong problem solving and negotiation skills
Demonstrated behaviours consistent with Access Health and Community values

Why join us?

Flexible casual employment
Meaningful work supporting older people in the community
Varied role combining driving, social support, and group activities
Supportive and inclusive team environment
Opportunity to make a genuine difference every day

Apply Now

Apply now to join a values-driven organisation committed to helping older adults remain active, connected, and living independently in their community.

Submit your application including:
Current Resume
Cover Letter addressing the Key Selection Criteria

Please refer to the position description here or on our website: Careers | Access Health and Community

The casual hourly rate is $33.77 hourly rate plus 25% casual loading, 12% superannuation & salary packaging.

For more information regarding your application and if you would like to discuss accessibility requirements, preferred communication methods or other possibilities please email:

Team Leader Ageing and Social Support – Jenna Ireland – [email protected]

Applications close DATE: 20 November 2026

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality, disability, or lived and living experience.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, people of all genders and sexualities, and people with lived and living experience.

We recognise the strength, resilience and ongoing contributions of First Nations peoples and are committed to advancing reconciliation through our employment, service delivery and organisational practices.

All compliance requirements will be assessed on a case-by-case basis, and a criminal history does not automatically exclude an applicant from employment. All applications will be treated confidentially.

📌 Casual Aged Care Support Worker & Bus Driver (Balwyn North)
🏢 Access Health and Community
📍 Balwyn North