Job Description
/n The Agent Support Partner will be responsible for providing high quality customer service and campaign coordination for the sales agents. Facilitates all aspects of customer service and administration including; document preparation and creation, database management, processing listings and exchanges via the relevant software platform, preparing documentation for appraisals and proofing and creating marketing. /n /n Deliverables: /n /n /n
- Assist with day-to-day support services including administration and database management. /n
- Process all listings, sales and appraisals via the required software platform currently within AgentBox. /n
- Coordinate vendor, purchaser and solicitor correspondence as required. /n
- Generate agency agreements and marketing campaigns/schedules within Realtair and RealHub. /n
- Coordinate marketing proofs for agent and vendors’ approval. /n
- Coordinate approval of marketing components ensuring accuracy for booking dates and description of properties. /n
- Liaising with the compliance team to ensure accuracy of listings throughout the sale process. /n




- Assist with agent personal marketing requirements, marketing templates and distribution. /n
- Organise and manage workflow through email and diary management. /n
- Coordinate and facilitate the training, integration, and onboarding of new agents into the business. /n
- Communicate with new agents to understand their business needs ensuring a seamless transition into the company. /n
- Assisting with internal website management. /n
- Work with Remote Professionals (offshore team) to ensure tasks are being done efficiently. /n
- Work with the Head of Operations to improve internal processes for agents. /n /n /n Skills/Attributes: /n /n /n
- Experience with Agent Box, Realtair, RealHub ideal /n
- Flexibility, adaptability and the ability to multi-task /n
- Robust administrative skills /n
- Customer service orientation and exceptional people skills /n
- Ability to prioritise /n
- Organisational and time management skills /n
- Excellent written and verbal communication skills /n
- High attention to detail /n
- /n /n /n

📌 Expressions of Interest (Sydney)
🏢 The Agency
📍 Sydney