Job Description
/n Summary: /n We are seeking a dedicated and professional Receptionist to join our retail team at Quality Blinds Sydney. /n This full-time contract role is essential for providing exceptional customer service and administrative support, ensuring a welcoming environment for our clients and visitors. /n The Receptionist will play a key role in enhancing the overall customer experience and supporting the smooth operation of our retail business. /n
Responsibilities:
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- Greet and assist customers as they enter the store, providing a friendly and professional first impression. /n
- Manage incoming calls and direct them to the appropriate departments or personnel. /n
- Handle customer inquiries and resolve issues in a timely and efficient manner. /n
- Be Tech savvy and manage our digital front desk. You will operate cloud communication tools, digital visitor logs, and automated scheduling systems to ensure seamless office operations. /n
- Maintain the reception area, ensuring it is tidy and presentable at all times. /n
- Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. /n
- Process transactions and handle cash as required. /n
- Collaborate with team members to ensure a seamless customer experience. /n /n
Qualifications:
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- High school diploma or equivalent; further education in business administration or related field is a plus. /n
- Previous experience in a receptionist or customer service role, preferably in a retail environment. /n
- Solid verbal and written communication skills. /n
- Proficient in using office software and equipment, including telephone systems and computers. /n
- Excellent organizational skills and attention to detail. /n
- Ability to work effectively in a fast-paced environment and manage multiple tasks. /n
- A friendly and approachable demeanor with a strong customer service orientation. /n /n
📌 Receptionist / Front Desk Officer (Sydney)
🏢 Quality Blinds
📍 Sydney
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