Personal Assistant to Business Owner – NDIS

Casual to start | Opportunity to progress to part-time and eventually full-time

We are a growing NDIS business looking for a reliable, organised and proactive Personal Assistant (PA) to work closely with the business owner. This is a varied, hands-on role suited to someone who enjoys staying organised, communicating with people and helping keep the day-to-day running of a growing business on track.

We’re looking for someone with a strong administrative background. Experience in NDIS, disability, healthcare or community services would be highly regarded.

About the role:
Working closely with the business owner, you’ll assist with a range of administrative, organisational and day-to-day tasks, including:
Managing emails, documents and general administration
Scheduling appointments and meetings
Attending meetings with the business owner when required
Taking notes and following up on action items
Assisting with participant and staff onboarding
Coordinating onboarding paperwork, documentation and follow-ups
Assisting with NDIS-related administration and paperwork
Keeping participant, staff and business records organised, accurate and up to date
Keeping key business documents, policies and procedures organised and current
Assisting with compliance requirements and maintaining records so the business is audit-ready
Helping establish and maintain systems, checklists and processes to ensure important tasks, documentation and compliance requirements are followed up and completed
Monitoring key dates, outstanding tasks and documentation to help ensure nothing is missed
Following up outstanding paperwork and ensuring important records and tasks are completed on time
Communicating with participants, families, staff and other professionals
Following up enquiries and outstanding tasks
Assisting with staff administration




Helping the business owner stay organised and on top of priorities
Assisting with projects and tasks as the business continues to grow
Supporting the development and growth of the SIL side of the business
Other PA and administrative duties as required.

About you:
We’re looking for someone who is:
Highly organised, reliable and trustworthy
Experienced in administration or a similar role
Confident using computers, email and everyday office systems
A clear and professional communicator
Comfortable communicating with participants, families, staff and professionals
Able to work independently and use initiative
Strong attention to detail and excellent organisational skills
Someone who naturally likes systems, checklists and keeping things on track
Comfortable handling confidential and sensitive information
Flexible, practical and willing to help wherever needed
Professional, friendly and approachable
Experience in NDIS, disability, healthcare or community services is highly regarded.
The opportunity

This position will initially be casual, with hours to be discussed based on the needs of the business. As the business continues to grow, there is potential for the role to progress into a regular part-time position and eventually full-time employment for the right person.
This is an chance to become a trusted support to the business owner and play an important role in helping a growing NDIS business stay organised, structured, compliant and audit-ready.

Employment: Casual to start, with potential to progress to part-time and eventually full-time
Hours: To be discussed with the successful applicant
Location: (Hybrid - To be discussed with the successful applicant)

To apply:
Please send through your resume and a short introduction about yourself, your previous experience and why you feel you would be a good fit for the role.

Work Location: Hybrid remote in Parramatta NSW

📌 Personal Assistant to Business Owner – NDIS (Parramatta)
🏢 NDIS Provider
📍 Parramatta