We are looking for a friendly, organised and professional Dental Receptionist with dental assisting experience to join our team at Mia Dental Centre in Mount Lawley.

This is a great opportunity for someone with a dental background who enjoys patient interaction, providing excellent customer service and being part of a supportive team.

Previous dental assisting experience is highly desirable, as we are looking for someone who can confidently manage reception responsibilities whilst also being able to step into a clinical assisting role when required.

The position will primarily involve front-desk reception duties, patient communication and general practice administration, with the flexibility to assist our clinical team as needed.

Key Responsibilities

Reception & Administration

- Welcoming patients and providing a friendly, professional first point of contact
- Answering incoming calls and responding to patient enquiries
- Scheduling, coordinating and confirming patient appointments
- Managing patient bookings, recalls and follow-ups
- Processing payments and private health fund claims
- Maintaining accurate and up-to-date patient records
- Communicating treatment and appointment information to patients
- Liaising with dentists, dental assistants and other team members to ensure the smooth running of the practice
- Maintaining a clean, organised and welcoming reception area
- Providing exceptional customer service and patient care

Clinical Support

- Stepping into a dental assisting role when required
- Assisting dentists with chairside procedures
- Preparing treatment rooms, instruments and materials




- Following infection control and sterilisation procedures
- Supporting patient care and ensuring patients feel comfortable throughout their visit
- Assisting with the smooth running of clinical appointments

About You

We are looking for someone who:

- Has previous dental assisting experience, ideally with dental reception experience as well
- Is confident and comfortable working in both reception and clinical environments
- Is friendly, approachable and enjoys interacting with patients
- Has excellent communication and customer service skills
- Is organised, efficient and able to multitask in a busy practice
- Is reliable, punctual and professional
- Works well as part of a team and is happy to help wherever needed
- Is confident using computers and dental practice management software
- Has a good understanding of dental terminology, procedures and infection control
- Is compassionate and understanding towards patients who may feel anxious about dental treatment
- Has a positive attitude and is willing to learn and take on new responsibilities

What We Offer

- A friendly and supportive team workplace
- A modern, well-equipped dental practice
- A diverse role combining reception and clinical duties
- Ongoing training and professional development
- An opportunity to become a valued member of our growing practice

If you have a dental background, enjoy working with people and are looking for a varied role where no two days are the same, we would love to hear from you!

Apply now to join the team at Mia Dental Centre, Mount Lawley.

Pay: $30.00 – $38.00 per hour

Benefits:

- Employee discount

Work Location: In person

📌 Dental Assistant/Receptionist (Mount Lawley)
🏢 Mia Dental Mount Lawley
📍 Mount Lawley