Company description

Publicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework — it’s a cultural model we've built to unite our people in a collaborative way of thinking and working.

Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative agencies Saatchi & Saatchi, Leo Burnett, Publicis Worldwide, and media agencies Starcom, Zenith, Performics, Spark Foundry, Digitas, Epsilon, Arc, Prodigious, PMX, and PR Herd MSL. We also have Publicis Sapient driving digital business transformation for our clients.

PMX (Publicis Media Exchange) is the central investment practice for Publicis Media. We’re responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are a dedicated, passionate, and expanding team focused on delivering growth by educating and driving the adoption of Publicis Groupe solutions including:

- Precision: Delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency.
- APEX: An innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits.
- Partnerships: Developed both regionally and locally with selected key vendors to provide unique, innovative,



and ultimately functional benefits for our clients. We structure our partnerships to promote true collaboration and best‑in‑class work across our agencies.

Overview

Turn digital innovation into scalable operational reality

Are you an experienced digital media leader who loves solving complex problems, improving how things work and helping teams navigate the evolving world of media and technology?

This is an opportunity to play a pivotal role in shaping how PMX products are delivered, adopted and improved across ANZ. Sitting at the intersection of media, technology, product, data and governance, you will build the operating models, standards and solutions that make digital activation more consistent, effective and scalable.

This is not a traditional campaign delivery role. You will work across agencies, clients, platforms and specialist teams, tackling high‑impact challenges that require strategic thinking, technical fluency and strong stakeholder leadership. From improving campaign quality and resolving complex platform issues to strengthening governance and enabling recent capabilities, your work will have influence well beyond a single client or campaign.

What you’ll do

Reporting to the Head of Digital Operations, PMX, you will:

- Define and embed scalable operational standards across campaign setup, quality assurance, data application and delivery.




- Partner with PMX product leads, agency teams, technology partners and clients to identify friction, improve workflows and reduce operational risk.
- Strengthen brand safety, suitability, verification, supply path optimisation and compliance practices.
- Monitor campaign health, delivery risks and performance indicators, turning insights into practical improvements.
- Support the consistent adoption of Publicis data assets and Publicis ID across PMX products.
- Develop clear operating models, governance frameworks and documentation that help teams confidently adopt new products and capabilities.
- Act as a senior escalation point for complex digital operational challenges.
- Translate technical or operational issues into clear, actionable recommendations for both technical and non‑technical audiences.
- Represent PMX confidently across the business and in the wider market.

What you’ll bring

We are looking for someone who combines digital and technical credibility with the confidence to influence stakeholders and lead through ambiguity.

You may come from a media agency, adtech business, consultancy, media owner, product, transformation or digital operations environment. What matters most is your ability to create structure, improve quality and turn complex challenges into solutions that work at scale.

You will ideally bring:

- Strong knowledge of the digital advertising ecosystem, including DSPs, SSPs, ad serving, verification, data platforms, identity solutions and real‑time bidding environments.
- Experience in programmatic trading, digital activation, ad operations, campaign operations or a closely related discipline.
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📌 Digital Operations Director (Sydney)
🏢 Publicis Groupe
📍 Sydney