Morae Global seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients. We are seeking an experienced Solutions Architect to join our energetic team. The Solutions Architect is responsible for leading all aspects of ShareDo project delivery, serving as the primary point of contact and trusted advisor for clients throughout the project lifecycle. This senior role requires deep solution design expertise, exceptional stakeholder management skills, and the ability to translate complex business requirements into comprehensive technical solutions.

The Solutions Architect owns the solution vision, leads design workshops, maintains architectural documentation, and ensures successful delivery, adoption, and scaling of ShareDo implementations. This role works closely with clients, technical teams, project management, and the ShareDo product vendor to drive best-practice outcomes and long-term client success.

Key Responsibilities

- Serve as the primary client point of contact and trusted advisor throughout project delivery
- Lead client-facing solution design workshops and strategy sessions.
- Communicate solution design, project progress, and business implications to stakeholders at all organizational levels including partners and operational leaders.
- Build and maintain strong relationships with client executives, business leaders, and technical teams.
- Educate, enable, and support clients throughout the project lifecycle and beyond
- Oversee project handover to client teams, support, and Customer Success Management (CSM).
- Manage client expectations and navigate complex organizational dynamics.




- Lead functional requirements gathering and ShareDo solution scoping.
- Draft and maintain high-level design (HLD), low-level design (LLD), and technical design documentation.
- Create and maintain business process (BPMN) diagrams and data dictionaries for the project duration.
- Design comprehensive ShareDo solutions including work type hierarchies, workflows, integrations, and data models.
- Participate in technical design workshops and guide overall solution architecture direction.
- Communicate solution requirements clearly to technical architects and configurators.
- Work with technical teams to maintain and communicate custom requirements and their downstream impacts.
- Plan and conduct proof-of-concept (PoC) solutions to validate design approaches.
- Develop deployment strategies, release plans, and environment management approaches.
- Design integration architecture and data migration strategies in collaboration with technical architects.
- Ensure solution scalability, maintainability, and alignment with ShareDo best practices.

Quality Assurance, Delivery & Governance:

- Maintain test plans, manage feedback cycles, and track change order requirements.
- Communicate change impacts, effort estimates, and solution considerations to clients and internal teams.
- Ensure quality of deliverables and alignment with agreed specifications.




- Liaise with the PMO on budgets, milestones, project progress reviews, and risk management.
- Assist with resource planning and forecasting based on sales pipeline and project demand.
- Support operational activities including revenue forecasting, resource planning, and solution scalability reviews.
- Lead project governance activities and steering committee presentations.
- Manage scope, ensure requirements traceability, and control technical debt.
- Work closely with the ShareDo product vendor to drive adoption, CSM engagement, and best-practice solution design.
- Represent Morae in vendor partnership discussions and product roadmap feedback sessions.
- Collaborate with sales teams during pre-sales activities, solution scoping, and proposal development.
- Mentor and support internal team members (Solution Consultants and Configurators) to develop delivery capability and architectural excellence.
- Conduct knowledge sharing sessions and contribute to internal practice development.
- Lead by example in client interactions and technical delivery standards.

Hands-on Configuration & Technical Contribution:

- Perform configurator tasks as required, including workflow configuration, form building, integration setup, and complex technical troubleshooting.
- Maintain deep ShareDo product expertise to support delivery teams and project implementation activities.

Qualifications

- 5+ years of experience in solution architecture, enterprise architecture, or senior consulting roles.
- Successful completion of ShareDo Configurator and ShareDo Solution Architect certifications (or commitment to comp

📌 Solutions Architect (Sydney)
🏢 Morae
📍 Sydney