Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded qualified qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company’s success ensures they keep true to their ethos.

NATURE OF BUSINESS:

Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client’s third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process.

Company Accreditations:

The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.

With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference.

They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other qualified bodies dependent on the role.

Working as part of our clients Technical Team, you are one of the go-to people for managing large,



technical and complex repair work involving commercial, residential and industrial properties. You demonstrate and implement successful strategies to deliver projects from end to end, whilst being part of a technical hub of knowledge to assist other departments when negotiating Third Party Property Damage (TTPD claims). All this whilst ensuring all works are compliant, commercially sound and completed to the highest of standards.

Key Responsibilities

- Attend sites across the UK to carry out surveys solo or with the accompaniment of engineers, building surveyors, subcontractors or other professionals, to determine cause of loss, and create a repair scheme to reinstate the damaged property to the correct level of indemnity.
- Manage the TPPD claim throughout its lifecycle, responsible for progressing within agreed upon SLAs, compiling all relevant documentation to support its journey including but not limited to cashflow forecasts, programmes of work, variations, schedules, quotes, reports, court compliant reports.
- Set the standard for health and safety and statutory compliance across works involving local authority liaison, listed building officers, environment agency, highways departments, building control and other entities.
- Manage and lead a team of directly employed and subcontracted operatives onsite and remotely, answering site queries,



ensuring quality assurance, project delivery, all within agreed timeframes and tolerances.
- Manage all internal and external stakeholders within the process, adapting to preferred communication styles and methods, delivering a bespoke service to suit the needs of the individual.
- Provide a go-to referral point for all matters relating to the world of construction, staying up to date with current matters affecting the built environment we operate in, apt at procuring new information when needed.
- Conducting desk-based file reviews assisting with formal and informal referrals on high value, technically complex buildings damage and unconventional items to provide a written report, guidance for the attending Surveyor, or cost recommendations and where needed, compiling court compliant documents.
- Undertaking additional duties on an occasional or ongoing basis as requested by management to support the wider Building Solutions Team, or to support the technical buildings knowledge of the wider business.
- Deliver projects safely, on time, within budget and to the required quality standards.
- Be a self-starter to identify and implement improvements to processes, systems and working practices that enhance service delivery, efficiency and customer satisfaction. This also includes a passion and genuine desire for the built environment.
- Maintain strong working relationships with clients, policyholders, suppliers, contractors and colleagues, acting as a trusted professional at all times.
- Take ownership of project performance, identifying risks early and implementing solutions before issues escalated.
- Demonstrate commercial awareness by actively managing

📌 Project Manager (Shire of Northampton)
🏢 The Graduate Recruitment Specialist Ltd. Web
📍 Shire of Northampton