1d ago , from Marsh & McLennan Companies MMC

We are seeking a talented individual to join our Financial Lines team at Marsh. This role will be either be based in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O;), Professional Indemnity, and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships.

We will count on you:

- Handle specialist financial lines claims with a focus on client advocacy.
- Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client’s best interests are always protected.
- Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
- Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
- Manage moderate to complex claims in accordance with the company’s processes and Client Service Agreements.
- Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.

What you need to have:

- Ideally someone with 2+ years of insurance claims experience, preferably in financial lines.




- A Law Degree and experience in the legal setting and/or ANZIIF qualifications will be advantageous but not a prerequisite.
- Excellent oral and written communication skills.
- Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.

What makes you stand out:

- Willingness to go the extra mile for client satisfaction.
- Ambition to build a solid career foundation in the insurance industry.
- Excellent interpersonal skills and the ability to work well in a team or autonomously.

Why join our team:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Company:
Marsh
Description:

We are seeking a talented individual to join our Financial Lines team at Marsh. This role will be either be based in Sydney or Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O;), Professional Indemnity,



and other financial lines classes of business to determine coverage. You will serve as an advisor to a portfolio of SME to Corporate top ASX large clients, building trust, delivering exceptional service, and maintaining effective working relationships.

We will count on you:

- Handle specialist financial lines claims with a focus on client advocacy.
- Provide high-quality technical advice and support to clients, from the first notification for submission to the insurer through to final settlement, ensuring the client’s best interests are always protected.
- Offer technical advice to clients and brokers on policy coverage and interpretation, advocating for clients in relation to insurer indemnity denials.
- Respond to queries from brokers and clients, conducting meetings and liaising with clients, insurers, claimants, and external providers.
- Manage moderate to complex claims in accordance with the company’s processes and Client Service Agreements.
- Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.

What you need to have:

- Ideally someone with 2+ years of insurance claims experience, preferably in financial lines.
- A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
- Excellent oral and written communication skills.
- Ability to maintain and strengthen relationships with clients, insurers, and their respective agents and representatives.

What makes you stand out:

- Willingness to go the extra mile for client satisfaction.
- Ambitio

📌 Claims Advisor (Sydney)
🏢 AU002 MarshAU
📍 Sydney