At Youturn, we're committed to supporting vulnerable children, young people and families to achieve positive, lasting change. With more than 30 years of experience delivering community services, we are passionate about creating safe, inclusive and supportive communities where people can thrive.

We are seeking an experienced and highly capable Case Officer to join our Family & Youth Services team. This is an exciting opportunity for professionals who are passionate about delivering quality case management and supporting families experiencing complex challenges.

You can find out more at youturn.org.au.

Grow Your Practice. Strengthen Family Outcomes. - Fixed Term, Full time contract ending 30th June 2027

About the Role

As a Case Officer, you will work directly with children, young people and families who are experiencing multiple and complex needs. Through intensive case management, assessment, advocacy and coordinated intervention, you will support families to improve wellbeing, strengthen protective factors and achieve sustainable outcomes.

Working across schools, community settings and outreach environments, you will provide practical and therapeutic support while collaborating with internal and external stakeholders to achieve the best possible outcomes for clients.

What You'll Be Doing

- Deliver high-quality, client-centred case management services
- Conduct comprehensive assessments, safety planning and risk assessments
- Develop, implement and review individualised case plans
- Support children and families who may be impacted by trauma, family conflict, disengagement from education, child protection concerns or youth justice involvement




- Facilitate referrals and coordinate supports across government and community services
- Provide advocacy, practical support, life skills education and parenting support
- Build strong partnerships with schools, child safety services, health providers and community agencies
- Maintain accurate case notes, client records and reports in line with funding and compliance requirements
- Participate in team-oriented case reviews and contribute to continuous service improvement

At Youturn, we're committed to supporting vulnerable children, young people and families to achieve positive, lasting change. With more than 30 years of experience delivering community services, we are passionate about creating safe, inclusive and supportive communities where people can thrive.

We are seeking an experienced and highly capable Case Officer to join our Family & Youth Services team. This is an exciting opportunity for professionals who are passionate about delivering quality case management and supporting families experiencing complex challenges.

You can find out more at youturn.org.au.

Grow Your Practice. Strengthen Family Outcomes. - Fixed Term, Full-time contract ending 30th June 2027

About the Role

As a Case Officer, you will work directly with children, young people and families who are experiencing multiple and complex needs. Through intensive case management,



assessment, advocacy and coordinated intervention, you will support families to improve wellbeing, strengthen protective factors and achieve sustainable outcomes.

Working across schools, community settings and outreach environments, you will provide practical and therapeutic support while collaborating with internal and external stakeholders to achieve the best possible outcomes for clients.

What You'll Be Doing

- Deliver high-quality, client-centred case management services
- Conduct comprehensive assessments, safety planning and risk assessments
- Develop, implement and review individualised case plans
- Support children and families who may be impacted by trauma, family conflict, disengagement from education, child protection concerns or youth justice involvement
- Facilitate referrals and coordinate supports across government and community services
- Provide advocacy, practical support, life skills education and parenting support
- Build strong partnerships with schools, child safety services, health providers and community agencies
- Maintain accurate case notes, client records and reports in line with funding and compliance requirements
- Participate in collaborative case reviews and contribute to continuous service improvement

What We're Looking For.

Essential Qualifications & Experience

- Diploma or higher qualification in Community Services, Human Services, Mental Health, Youth Work, Counselling, Social Work, Family Intervention or a related field
- Current Working With Children Check (Blue Card)
- Current Open Driver Licence
- Ability to obtain and maintain all required scree

📌 Case Officer (Nambour)
🏢 Youturn
📍 Nambour