Senior Manager, Capacity Management, APAC East (Sydney)

Senior Manager, Capacity Management, APAC East (Sydney)

21 Oct
|
Equinix
|
Sydney

21 Oct

Equinix

Sydney

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the chance to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary:

APAC capacity management is a critical and complex function that optimises available space, power and cooling across data centers in the region. The Senior Manager, Capacity Management, APAC East provides strategic leadership to a team of senior members and utilises expertise to recommend and develop solutions, policies and procedures to optimise our data center capacity across Australia, Japan, Indonesia, South Korea and the Philippines.

This is a strategic role that involves managing teams across different countries in APAC East and directly contributing to supporting our sales pipeline, while balancing technical considerations to secure Availability.

Key responsibilities:

People Management

Leads and manages a team of senior Capacity engineers across Australia and Japan A strategic leader who directs the activities of a broad functional area and recommends implementing changes to methods Builds a high performing team that delivers operational excellence in the day to day while also focusing on longer term, strategic initiatives around improving systems and processes in Data Center Capacity Management





Driving Strategic Programs

Plays a pivotal role in shaping the development of a unified, regional system for capacity management that delivers a single pane of glass visualisation for all key decision-making parameters and eventually drives greater automation in Capacity management Leads and drives specific work streams related to the development of this capability, works cross functionally with development teams and technical program management functions to build and execute on a clear roadmap

Problem Solving

Provides direction to staff as required to analyse and resolve critical technical problems Recommends methods and approaches for finding solutions to problems that deviate from established processes or operational policies Identifies opportunities for process efficiency improvements and implements as appropriate Makes high judgement calls by triangulating diverse sets of data and analytics Works with cross-regional/global departments to identify and resolve any problems related to data center capacity Supports the development of business cases that shape further investment and expansion plans by delivering capacity and load growth forecasts to inform decision making

Stakeholder Management and Interaction





Coordinates and leads department meetings including monthly and quarterly business reviews on key metrics and team deliverables Meets monthly with country operations leaders Meets monthly with country sales leaders and/or sales engineers

Data Analytics and Reporting

Reviews space and power inventory in the region across a portfolio of existing and new data centers Drives accuracy and consistency of data related to Capacity by auditing and reviewing at regular intervals Owns KPIs tied to operational efficiency, asset utilization and availability for the APAC-East region Reviews required reports to approve fill rates and develop projections related to future expansions Reviews and drives resolution of data quality issues related to capacity

Space/Power Management

Reviews the data center space and power availability on a regular basis with team leads to ensure optimal utilisation of space Addresses any escalated concerns on assignment layout and seeks diverse opinions for decision making

Operations

Involved in resolution of operational issues that are escalated and unable to be resolved at subordinate levels

Collaboration

Collaborates with senior members of departments, including Finance, IT, Data Center Ops to address issues, answer questions, and develop cross functional processes Ensures alignment across stakeholders on a single source of truth for available capacity that drives decision making around capacity allocation and optimization Works with stakeholders across sales, tech development, program management, operations and other teams on the development of consistent global processes and tools for effective management of data center capacity in APAC East and across the region

Qualifications, key skills and attributes:

7+ years' experience in leading teams a

📌 Senior Manager, Capacity Management, APAC East (Sydney)
🏢 Equinix
📍 Sydney

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