Optus is seeking a Manager Service Operations to guide Service Centre teams toward operational excellence and exceptional customer service. Sydney and Melbourne-based, you will lead, coach, and align operations with Optus strategy.
You'll drive ITIL practices, support enterprise customers, and foster a culture of accountability, continuous improvement, and customer focus in a fast-paced setting.
📌 Service Operations Manager – Hybrid (Sydney)
🏢 Optus
📍 Sydney
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