Are you a customer service superstar with leadership skills? Do you thrive in diverse roles with variety, working independently, collaboratively, and provide a welcoming, well-organised customer experience? Beenleigh RSL & Golf Club is looking for a dynamic

Reception Supervisor / Membership Officer

to join our team Reception & Membership Supervisor

About Us Beenleigh RSL & Golf Club has been a cornerstone of the local community for over 100 years, providing a range of facilities, experiences and outstanding service to our members and guests alike. We are committed to delivering top-tier service and experiences for our members and guests. Offering multifaceted facilities with food and beverage, gaming, golf, functions, events and much more. Join us and be a part of our continued success

About the role We’re looking for reliable people who enjoy working with others, taking initiative and keeping day-to-day operations running smoothly. As the Reception Supervisor / Membership Officer, you will be the first point of contact for our valued members and guests, ensuring they receive a warm welcome. You’ll oversee reception operations, manage membership services, assist in coordinating front-of-house activities and provide administrative support. This role requires flexibility, including some nights and weekends as required to support our club’s busy operations.

Key Responsibilities

Oversee reception and membership operations, ensuring smooth daily functions





Provide outstanding customer service to members and guests

Assist with membership sign-ups, renewals, and enquiries

Train and support front-of-house staff

Process payments, bookings, and enquiries efficiently

Maintain accurate records and documentation, and uphold club policies

Assist in promoting club events and services

Support various monthly reporting requirements

Provide admin assistance to our volunteers

Duties will include, but are not limited to, the responsibilities outlined above.

What we're looking for

Previous experience in a supervisory reception, admin or customer service role

Robust leadership and problem-solving skills

Excellent communication (written & verbal) and interpersonal abilities

Flexibility to work evenings, weekends, public holidays

Competency in administrative tasks and computer systems (e.g email platform, microsoft suite, booking systems)

Excellent organisational skills and attention to detail

RSA & RSG certification (or willingness to obtain)

What we offer: Beenleigh RSL & Golf Club is dedicated to supporting the wellbeing and development of our team. We offer a range of perks including:

A supportive team environment

Professional development opportunities

Flexible work arrangements

Discounted meals and access to club facilities

Discounted golf membership or casual play

Free onsite parking

Beenleigh RSL & Golf Club is proudly an Equal Opportunity Employer

📌 Reception Supervisor (Logan City)
🏢 Beenleigh RSL & Golf Club
📍 Logan City