We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff. We're seeking a motivated Medical Receptionist for 36 hours per week who thrives in a fast-paced setting and enjoys being part of a supportive, multidisciplinary team. Flexibility is essential, as the role includes weekend and night shifts.

Key responsibilities

Welcoming patients and visitors warmly, in person and by phone, and making them feel at ease

Managing appointment bookings, recalls and reminders for our doctors and allied health team

Checking patients in and out, and maintaining accurate patient records in our practice software

Handling billing, payments, Medicare claiming and account enquiries

Responding to patient enquiries and directing urgent or clinical matters to the right team member promptly

Maintaining patient privacy and confidentiality in line with practice policies and privacy legislation

Keeping the front desk and waiting area tidy,



welcoming and well organised

Supporting the wider team with general administrative duties as needed

About you

Previous general practice medical reception experience (preferred)

Strong communication and organisational skills

Proficiency in Microsoft Office and medical software

A genuine commitment to patient safety and quality care

A skilled standard of personal presentation

The ability to work well in a team and independently

Flexibility for weekend and night shifts

Full working rights in Australia

A collaborative and supportive workplace

Ongoing training and professional developmentThe chance to make a real impact in a growing practice

An accredited practice

Free on-site parking

About us We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff.

📌 Medical Receptionist (Mona Vale)
🏢 Gateway Medical Centre
📍 Mona Vale