Medical Receptionist Specialist Surgical Practice Westmead Medical Receptionist – Specialist Surgical Practice

Westmead | 3 Days Per Week | 9am-5pm | $35–$38/hr + Super | Onsite Parking

Looking for a three-day medical reception role where your experience will genuinely be valued?

If you're an experienced

Medical Receptionist or Medical Secretary

who enjoys building relationships with patients, working closely with a specialist and taking ownership of the details that keep a consulting day running smoothly, this could be a wonderful fit.

You'll be joining an established specialist surgeon's private practice in Westmead, working

three days each week — Tuesday, Wednesday and Friday, 9am–5pm.

This is a role for someone who knows medical reception, understands the importance of getting the details right and enjoys being a trusted point of contact for both the doctor and their patients.

Specialist or surgical experience would be highly regarded, but it isn't essential.

If you have strong medical reception experience from general practice or another healthcare setting, we'd equally love to hear from you.

Why you'll enjoy this role

Permanent part-time 3 days each week

– Tuesday, Wednesday and Friday, 9am–5pm

$35–$38 per hour + super

– depending on experience

Onsite parking included

– an important bonus in Westmead

Work closely with one specialist surgeon

– become a trusted and valued part of their private practice

Build genuine patient relationships

– be a familiar and reassuring point of contact throughout their care

Take ownership of your role





– manage the day-to-day reception and administration that keeps the practice running smoothly

Use the medical experience you've already built

– while broadening your exposure to specialist surgical practice

Enjoy variety without being lost in a large team

– appointments, patients, billing, correspondence and the coordination of a busy consulting day

What will your day look like? Working closely with the surgeon, you'll have responsibility for creating a smooth, organised and welcoming experience for patients throughout their contact with the practice.

Your day will include:

Welcoming patients and managing the flow of the consulting day

Answering calls and assisting with patient enquiries

Coordinating appointments and managing the specialist's diary

Managing patient billing and accounts

Typing medical letters and correspondence

Maintaining accurate patient information and records

Keeping on top of the details needed for upcoming clinics

Liaising closely with the surgeon throughout the consulting day

Providing general medical reception and administrative support

The practice uses

Clinic to Cloud . Previous experience would be welcomed, although it isn't essential if you're confident learning new systems.

The patient experience matters For someone seeing a specialist or preparing for surgery,



having a Medical Secretary who is

warm, organised and reassuring

can make an enormous difference.

We're looking for someone who doesn't see medical reception as simply answering phones and booking appointments.

You notice the details. You follow things through. You remember that there is a patient behind every appointment, account and piece of correspondence.

And you take pride in being someone both the

doctor and their patients can rely on.

Who would thrive in this role? We'd particularly love to hear from someone who already has

medical reception or medical secretarial experience

and is looking for a quality part-time role where that experience will be appreciated.

You may already work in specialist or surgical practice, or you may come from general practice or another healthcare workplace.

You'll ideally bring:

Previous medical reception or healthcare administration experience

Strong patient communication and customer service skills

Excellent organisation and attention to detail

Confidence managing appointments, billing and medical administration

A warm, polished and professional manner

The ability to manage competing priorities calmly

Strong written communication and accurate typing

Initiative, reliability and good follow-through

An understanding of confidentiality and professionalism in healthcare

A genuine desire to become a trusted part of the practice

Specialist or surgical experience is an advantage, but strong medical reception experience and the right approach are equally important.

Could this be the right fit

📌 Medical Receptionist Specialist Surgical Practice Westmead (Sydney)
🏢 Indigo HR
📍 Sydney