Service Delivery Lead – ITIL-Driven Ops (Sydney)

Service Delivery Lead – ITIL-Driven Ops (Sydney)

21 Oct
|
Trapeze Group
|
Sydney

21 Oct

Trapeze Group

Sydney

Trapeze Group is seeking a Service Delivery Manager to lead the ONG Bus System service management across project delivery and BAU operations in Sydney. You will coordinate ITIL-aligned processes, manage SLAs, and drive continual service improvement while partnering with TfNSW and internal teams to ensure a smooth transition to live operations. Key responsibilities include governance reporting, platform optimization (Jira Service Management), and robust stakeholder engagement to meet contractual

📌 Service Delivery Lead – ITIL-Driven Ops (Sydney)
🏢 Trapeze Group
📍 Sydney

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