Victorian Managed Insurance Authority (VMIA) – Melbourne VIC

Full time, Permanent

Hybrid

27d ago , from Victorian Managed Insurance Authority (VMIA)

Victorian Managed Insurance Authority (VMIA)

Job Title – Data & Records Management Officer

Work Type – Full Time, Ongoing

Join VMIA as a Data & Records Management Officer and play a key role in strengthening how information is managed, protected and used across the organisation. Working within the Information Security & Governance team, you will support records, information and data management practices, drive process improvements and help embed modern, compliant and data-driven ways of working. This is an exciting opportunity for a customer-focused professional who enjoys combining governance, technology and continuous improvement to deliver meaningful organisational outcomes.

Key highlights

Salary Range of up to $126,000 (total remuneration package inclusive of super).

Hybrid work environment – Enjoy a mix of office and versatile work arrangements, fostering connection and strengthening networks. The majority of your working week will be in our collaborative office environment.

About the role

At VMIA, our purpose is to build a confident, resilient Victoria through world-leading harm prevention and recovery. As the Victorian Government’s insurer and risk adviser, we protect the people, places and projects that help Victorians thrive.

As the Data & Records Management Officer, you will play a key role in supporting the ongoing maturity of VMIA’s records, information and data management capability. This position balances reliable day‑to‑day service delivery with a focus on continuous improvement, helping the organisation transition from traditional recordkeeping practices to more integrated,



automated and data‑driven approaches to information management.

You will work closely with business users, system owners and governance stakeholders to embed effective records and data management practices across the organisation. Bringing a customer‑focused and improvement‑oriented mindset, you will leverage technology, automation and emerging tools to reduce manual effort, strengthen controls and support better information management outcomes. Reporting to the Chief Information Security Officer, you will contribute to a resilient, compliant and future‑ready organisation.

Key responsibilities

Provide guidance and support to business users on records, information and data management principles, processes, compliance requirements and best practices.

Promote compliance with relevant legislation, standards and policies, including the Public Records Act 1973 (Vic), Privacy and Data Protection Act 2014 (Vic), PROV standards and OVIC requirements.

Support records and data lifecycle activities including classification, metadata management, storage, retrieval, access management, archiving, retention, disposal and destruction.

Assist in the administration of records and information management systems, including SharePoint, related platforms, and archival and physical records.

Maintain accurate records and metadata to ensure the integrity,



discoverability and lawful management of information assets.

Support the implementation and ongoing operation of data lifecycle management and governance controls.

Assist with the classification of information assets and the application of security, retention and disposal requirements.

Use reporting, analytics and system insights to identify risks, data quality issues, duplication and opportunities for improvement.

Contribute to the development and enhancement of records, information and data management processes, tools and guidance materials.

Support the responsible adoption of automation, analytics and AI‑enabled technologies to improve information management outcomes.

Assist with audits, reviews, assurance activities and compliance reporting.

Identify, monitor and escalation of risks, issues and control weaknesses in accordance with VMIA’s governance frameworks.

Promote a culture of accountability, continuous improvement, safety and wellbeing across the organisation.

Who you work with

You will work closely with the Data & Records Governance Lead to support the development and implementation of VMIA’s records and data management program. You will collaborate with employees, managers and teams across the organisation to strengthen information management practices and support compliance obligations. The role also partners with the broader Business Performance Division, which includes IT, Cyber and Data teams. Collaboration focuses on service delivery, governance controls, system administration and continuous improvement initiatives. In addition, you will engage with business areas, data owners and system owners to improve informa

📌 Data & Records Management Officer (Melbourne)
🏢 Victorian Managed Insurance Authority (VMIA)
📍 Melbourne