Employment and Workplace Relations Manager BIC Consolidated is a leading Australian-owned provider of commercial cleaning, facilities and property services, delivering solutions to some of Australia's most recognised organisations across commercial, retail, industrial, healthcare, education and government sectors.

With a large national workforce and operations spanning multiple states, effective workplace relations, employee relations, wage compliance and people risk management are critical to our ongoing success.

We are seeking an experienced and commercially minded

Employment & Workplace Relations Manager

to join our Head Office team in Rhodes, NSW.

You will take ownership of the Company's employment and workplace relations portfolio, managing complex employee matters, workplace investigations, Fair Work proceedings, wage compliance matters and employment-related risk from commencement through to resolution.

This is a hands-on role for someone who is comfortable taking responsibility for matters, making sound recommendations and driving outcomes.

About the Role: You will be responsible for the day-to-day management of employment and workplace relations matters across the business, working closely with the broader People & Culture team, Payroll, Operations and senior leaders.

You will take ownership of matters from initial assessment and investigation through to documentation, lodgement, representation and resolution.

An overview of your responsibilities will include:

Taking ownership of complex employee relations and workplace relations matters from commencement through to resolution

Managing disciplinary, misconduct, performance management, grievance and termination processes,



including preparing all required documentation

Conducting and managing workplace investigations, including developing allegations, interviewing employees and witnesses, assessing evidence, preparing findings and recommending appropriate outcomes

Managing Fair Work Commission matters end-to-end, including unfair dismissal, general protections, stop bullying and other workplace-related applications

Preparing and lodging employer responses, applications, submissions and supporting documentation with the Fair Work Commission within required timeframes

Representing the Company at Fair Work Commission conferences, conciliations and other proceedings where appropriate

Managing Fair Work Ombudsman enquiries, requests for information, compliance matters and investigations

Preparing position statements, chronologies, evidence bundles, witness materials, settlement documentation and other employment-related correspondence

Managing employment-related disputes and claims through to resolution, including settlement negotiations where authorised

Escalating matters to external legal advisers where appropriate and managing those advisers, costs, instructions and deliverables

Providing transparent recommendations to senior management on employment risk and proposed courses of action





Taking ownership of Award interpretation and workplace relations compliance matters

Partnering with Payroll to investigate and resolve wage compliance issues, potential underpayments and Award interpretation matters

Identifying systemic wage and employment compliance risks and driving appropriate corrective actions

Managing employment-related aspects of workers' compensation matters, including return-to-work, capacity, performance and employment status issues

Reviewing and preparing policies, procedures, correspondence and workplace relations documentation

Monitoring legislative, Award and workplace relations developments and implementing required changes across the business

Developing practical tools, templates and processes to improve the consistency and quality of employment decisions

Building the workplace relations capability of managers and the broader People & Culture team through practical guidance and training

Maintaining appropriate records, case files and reporting across the Company's employment and workplace relations portfolio

About You:

We would love to hear from you if you can confidently demonstrate:

Approximately 3-6 years' relevant experience in workplace relations, employee relations, employment law, industrial relations or a similar specialist role

Strong working knowledge of the Fair Work Act, National Employment Standards and Modern Awards

Demonstrated experience independently managing complex disciplinary, misconduct, performance, grievance and termination matters

Demonstrated experience conducting or managing workplace investigations

Practical experience preparing and lodging Fair Work Commission documentation and managing matters thr

📌 Employment and Workplace Relations Manager (Sydney)
🏢 BIC Consolidated
📍 Sydney