We are seeking an Op Shop

Casual Sales Assistant

to join the Epilepsy Foundation team at our Hastings location in Victoria. This is a

casual position

that offers flexibility whilst supporting our retail operations. As a Casual Sales Assistant, you will play an important role in delivering exceptional customer service and helping to generate vital funds that support our mission to improve the lives of people affected by epilepsy. Your contribution will directly impact our ability to provide education, support and research initiatives to our community.

Key responsibilities

Providing friendly and qualified customer service to shoppers, assisting with product enquiries and recommendations

Processing sales transactions accurately and efficiently using point-of-sale systems

Restocking shelves and maintaining product displays to ensure the retail space is clean, organised and visually appealing

Handling cash and card payments securely, reconciling tills at the end of shifts

Supporting inventory management by monitoring stock levels and reporting when replenishment is needed

Greeting customers warmly upon arrival and ensuring a welcoming shopping environment

Assisting with promotional activities and communicating product information to customers

Maintaining compliance with health and safety standards throughout the store

What we're looking for

Previous retail or customer service experience, or a genuine willingness to learn

Knowledge of fashion and able to sort clothing

Strong communication skills and a friendly,



approachable demeanour

Ability to work effectively both independently and as part of a team

Basic numeracy skills and accuracy when handling cash and processing transactions

Reliability and punctuality, with the flexibility to work diverse casual hours as required

A positive attitude towards supporting the Epilepsy Foundation's mission and values

Physical capability to stand for extended periods and lift stock items

About us The Epilepsy Foundation is a not-for-profit organisation dedicated to supporting people living with epilepsy, their families and carers. We provide essential education, advocacy, research funding and community support services to improve the quality of life for those affected by epilepsy. Our retail operations are integral to our fundraising efforts, enabling us to continue delivering life-changing programs and services. We are committed to creating an inclusive, supportive workplace where every team member contributes to our vital mission.

What we offer

Adaptable casual working arrangements that fit around your schedule

The opportunity to work for a purposeful organisation making a real difference in the community

Friendly and supportive team environment

Training and development to help you succeed in the role

Staff discount and access to employee support initiatives

If you are interested in this opportunity and would like to support the Epilepsy Foundation whilst gaining valuable retail experience, we would love to hear from you.

📌 Op Shop Casual Sales Assistant Hastings
🏢 Epilepsy Foundation
📍 Hastings