Join a growing residential air conditioning business
We are a well-established and growing air conditioning business servicing residential customers across the Gold Coast and surrounding areas. We are looking for an experienced Residential Air-conditioning Manager to join our team and take ownership of our residential operations, quoting and customer experience.
This is a hands‑on leadership role suited to someone who understands the residential HVAC industry, has strong estimating and sales skills, and enjoys building relationships with customers and tradespeople.
The Role As the Residential Air-conditioning Manager, you will be responsible for overseeing residential projects from the initial customer enquiry through to quoting, scheduling and completion.
Your responsibilities will include:
Conducting residential site visits and preparing accurate quotes and estimates
Assessing customer requirements and recommending appropriate air conditioning solutions
Managing residential jobs from quote acceptance through to completion
Coordinating technicians, apprentices and subcontractors where required
Maintaining solid communication with customers throughout each project
Following up quotes and converting opportunities into confirmed work
Ensuring projects are completed efficiently, professionally and profitably
Managing job schedules and helping coordinate day-to-day residential operations
Identifying opportunities for additional works and upgrades
Ensuring high standards of workmanship, presentation and customer service
Monitoring project costs, margins and overall job performance
Resolving customer issues and ensuring a positive customer experience
Working closely with management to improve processes and performance
About You We are looking for someone who has:
Previous experience in the air conditioning/HVAC industry
Strong knowledge of residential air conditioning systems and installations
Proven experience in estimating, quoting or residential project management
Excellent communication and customer service skills
Strong organisational and time‑management abilities
Commercial awareness and an understanding of job costing and margins
The confidence to conduct customer consultations and recommend solutions
The ability to manage multiple jobs and priorities simultaneously
A professional presentation and a positive, solutions‑focused attitude
A current Australian manual driver's licence
An air conditioning trade qualification, estimating experience or previous supervisory/management experience will be highly regarded.
What We Offer
A full-time position with a well-established Gold Coast business
Competitive salary package based on experience
Opportunity to take ownership of the residential division
Variety and autonomy in your day-to-day role
A supportive and professional team environment
A role where your estimating, sales and management skills can directly contribute to the success of the business