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Telstra Retail: Customer Service & Sales Consultant

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Telstra Join to apply for the

Telstra Retail: Customer Service & Sales Consultant

role at

Telstra Get AI-powered advice on this job and more exclusive features. Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The perks are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about. Some of these include: 30% off Telstra services

Exclusive discounts and offers across 240 brands and partners

A flexible, inclusive approach to parental leave - do it your way

Unlimited access to 17000 learning programs - something for everyone

Monthly performance rewards and recognition programs

There's more Benefits Your Way - Telstra

We're hiring.

Locations: we are currently hiring across:

MELBOURNE EMPORIUM

MELBOURNE DISCOVERY

BOX HILL

CAMBERWELL

THE GLEN

VICTORIA GARDENS





EASTLAND

KNOX

AIRPORT WEST

ALTONA GATE

BROADMEADOWS

CAROLINE SPRINGS

HIGHPOINT

MELTON

POINT COOK

PORT MELBOURNE

WATERGARDENS

WERRIBEE

BRUNSWICK

CRAIGIEBURN

DONCASTER

EPPING

GREENSBOROUGH

PLENTY VALLEY

NORTHLAND

CHIRNSIDE PARK

Casual, Part-Time and Full-Time roles available

Store hours vary - search your store Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

The ability to easily build a connection with a variety of new and existing customers

An appetite to quickly develop customised solutions for customers

A drive to reach (and exceed) sales targets and KPIs

The hunger to learn and grow within the role (and beyond)

A positive and resilient approach to customer service within a busy environment

Experience in a customer-facing role

Hit Apply now

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team,



you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Part-time Job function

Industries Retail Appliances, Electrical, and Electronic Equipment Referrals increase your chances of interviewing at Telstra by 2x Get notified about new Customer Service Consultant jobs in

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📌 Telstra Retail: Customer Service (Melbourne)
🏢 Telstra
📍 Melbourne