Total Tools Gregory Hills is looking for a Full time Retail Sales Assistant - Sales , who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

Processing sales transactions

Providing advice and information on products

Maintaining store displays and ensuring a well-presented store

Processing and maintaining customer orders

Greet customers in store

Delivering advice and information on products to customers

Supporting customer queries and offering solutions

Driving sales and actively working toward store targets

Coaching and supporting team members on the floor

Managing customer orders, quotes, and follow-ups

Maintaining strong merchandising and stock presentation

Ensuring every customer leaves confident they’ve got the right solution

Does this sound like you?

Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools

Has worked with, understands, and has a passion for tools

Enthusiastic, highly motivated, and a phenomenal teammate





Dedicated to providing exceptional customer service

Comfortable with technology – computer literacy is a must

Applicant must be available to work weekdays, weekends, some public holiday work and will be required to work as standard roster

10 Day fortnight roster – Sunday to Thursday OR Tuesday to Saturday (shifts to be agreed)

Why work for us? For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference

We also offer:

Competitive wages, with flexible rosters

Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more

Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

📌 Retail Sales Assistant (Sydney)
🏢 Total Tools
📍 Sydney