Location:

South Yarra, onsite Part time:

4 set days per week Reporting to:

Experience Team Lead

We’re looking for a

Technology Specialist

to take ownership of the technology, systems and technical problem-solving that keeps ANGRYchair running.

This is not a traditional IT support role.

We’re looking for someone who is naturally good with technology, loves solving problems, can work things out quickly, and is comfortable taking responsibility for things they may not have seen before.

You do not need to know everything already.

You do need to be the kind of person who can look at a problem, investigate it, use ChatGPT or Claude, Google it, read documentation, test a few things, call one of our external specialists if needed, and keep going until the problem is resolved.

One day you might be troubleshooting why an editor’s Mac is running slowly.

The next you might be researching replacement computers, improving the way our website gets updated, reviewing how we use AI safely, working through a HubSpot problem, checking our password and access setup, improving our LTO archive process, or coordinating with our external IT provider.

The big goal is simple: make sure our team can work effectively and technical problems don’t need to become the Founder's problems.

You’ll sit within our Experience Team, reporting to our Experience Team Lead, and work closely with our Data & Automation Engineer, who focuses more deeply on coding, integrations and automation.

What you’ll own Technology and problem-solving You’ll become the first person the team turns to when something technological isn’t working properly.

That might include:

Troubleshooting Macs,



monitors, printers, peripherals and everyday software issues

Investigating hardware or performance problems affecting our editors and creative team

Researching new computers, equipment and software

Helping determine when technology should be repaired, upgraded, replaced or retired

Coordinating with external IT providers such as CompNow and other technical specialists

Identifying recurring problems and finding ways to stop them happening again

You won’t need to personally solve every technical issue. You will need to

own the outcome ,

rather than simply passing problems on.

Business systems You’ll help take ownership of the platforms and systems we use to run the business.

This will include developing a strong understanding of systems such as:

HubSpot

Google Workspace

Airtable

Notion

WordPress

Frame.io

Vimeo

Our internal forms, tools and SaaS platforms

You’ll help keep these systems organised, usable and working together properly.

You’ll also look for bottlenecks and opportunities to improve how we use them.

For example, if publishing a blog is taking too long, your job isn’t simply to upload the blog.

Your job is to understand

why it is taking too long and improve the process .





Systems improvement and automation You’ll work closely with our Data & Automation Engineer to improve the way ANGRYchair operates.

You'll need to be able to understand a workflow, identify where things are going wrong or wasting time, and work out what a better process could look like.

Where deeper coding, APIs or automation are required, you'll build the solution together using tools such as n8n, Zapier, Snowflake and BigQuery.

You’ll often be responsible for defining the problem, understanding the business need and making sure the final solution actually works for the team.

Cybersecurity and access You’ll help ensure ANGRYchair uses technology safely and sensibly.

This may include:

Password management

Passkeys and multi-factor authentication

Account permissions and access

User onboarding and offboarding

Device security

SaaS access

AI security and data handling

Backup procedures

Vendor access

General cybersecurity hygiene

You are not expected to be a cybersecurity expert.

You are expected to recognise when something needs deeper expertise, research the issue and engage the right external specialist where required.

AI and emerging technology AI is becoming an increasingly important part of how we work.

You’ll help ANGRYchair understand how to use AI tools effectively and safely.

This could include:

Evaluating new AI tools

Helping establish safe and practical AI policies

Understanding privacy, security and data risks

Helping team members use AI more effectively

Identifying repetitive work that technology could improve

📌 Technical Specialist (Port Phillip City)
🏢 ANGRYchair
📍 Port Phillip City