Queensland Forklifts is seeking a talented

Rental Sales Administrator

to join our dynamic sales team. This is a full time position based in Yatala, QLD, and is crucial to supporting the growth and success of our rental & Sales operations. In this role, you will be the backbone of our Rental & Sales administration function, ensuring smooth coordination between customers, the Rental team, and operations. You will play a vital part in delivering exceptional customer service whilst maintaining the efficiency and profitability of our rental business.

Key responsibilities

Processing rental enquiries and quotes promptly and accurately, ensuring all customer requirements are captured and documented

Coordinating rental agreements and contracts, ensuring all documentation is complete, compliant and executed correctly

Managing rental bookings and schedules, liaising with the operations team to ensure equipment availability and timely delivery

Coordinate transport arrangements for both local and interstate movements, issue Purchase Orders and receipts invoices and approve for payment

Supporting the sales team by maintaining client databases, updating records and generating reports on rental activity and performance

Handling customer communications regarding rental terms, pricing, delivery schedules and any amendments to bookings

Processing invoices and managing rental billing, ensuring accuracy and timeliness of payments

Resolving customer queries and issues with professionalism and efficiency, escalating complex matters where appropriate





Assisting in the preparation of sales reports and performance metrics to support management decision-making

Contributing to the continuous improvement of rental processes and systems to enhance operational efficiency

What we're looking for

Proven experience in a sales administration, customer service or sales coordinator role, ideally within the equipment rental or similar commercial industry

Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment

Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and internal teams

Proficiency in Microsoft Office applications, particularly Excel and Word, and experience with CRM or rental management software

Attention to detail and accuracy in data entry, documentation and financial processing

A customer-focused mindset with a commitment to delivering high-quality service

Problem-solving abilities and the initiative to identify process improvements

Reliability and the ability to work independently whilst collaborating effectively with colleagues





A valid driver's licence would be advantageous

Previous experience in the equipment rental, forklift or materials handling industry would be highly desirable

What we offer Queensland Forklifts is committed to fostering a supportive and rewarding workplace. We offer our employees competitive remuneration packages, ongoing training and development opportunities to support career progression, and a collaborative team environment where your contributions are valued. We provide a safe workplace with a solid health and safety culture and believe in work-life balance. Our team perks include access to industry-leading knowledge and the satisfaction of working with a trusted, established company in the materials handling sector. If you require any adjustments or support during the recruitment process, please don't hesitate to reach out.

About us Queensland Forklifts is a leading provider of forklift and materials handling equipment rental, sales and service solutions across Queensland. With a strong reputation built on reliability, quality equipment and exceptional customer service, we have become a trusted partner for businesses of all sizes. Our mission is to deliver tailored solutions that improve operational efficiency for our clients, and we pride ourselves on our knowledgeable team, well-maintained fleet and commitment to safety. We are dedicated to supporting our employees' professional development and maintaining a workplace culture of integrity, teamwork and continuous improvement.

📌 Rental Sales Administrator (Gold Coast)
🏢 Queensland Forklifts
📍 Gold Coast