Head of Payments and Product Third Party Management Payments sit at the heart of every customer experience, and this is a rare opportunity to shape how millions of everyday banking interactions are delivered across BOQ Group.

As Head of Payments Product and Third Party Management, you'll lead the strategy, performance and evolution of our payments ecosystem across all brands, products and channels. You'll have end-to-end accountability for payments capabilities, product management, operational resilience and critical third-party partnerships, ensuring our customers and bankers experience payments that are simple, reliable, secure and fit for the future.

From cards, BPAY and NPP through to emerging payment capabilities, you'll work across Product, Technology, Digital, Operations, Risk, Compliance and Customer teams to drive meaningful outcomes that balance customer experience, commercial performance and regulatory obligations. You'll oversee strategic partnerships with some of Australia's most important payments providers and schemes while leading initiatives that strengthen resilience, simplify processes and create better experiences for customers and frontline teams alike.

This is a highly visible enterprise leadership role where you'll influence senior stakeholders, shape investment priorities and help determine the future direction of payments at BOQ Group. You'll be empowered to think strategically while remaining connected to execution, ensuring great ideas translate into tangible outcomes for customers, colleagues and the broader business.

What makes this opportunity particularly exciting is the unique environment BOQ Group offers. We're large enough to offer the complexity, challenge and impact of a major financial institution,



yet small enough that your ideas can genuinely influence the future of the organisation. You'll have direct access to decision-makers, the ability to shape strategy and the opportunity to see the outcomes of your work come to life.

We're building a bank that's customer-focused, purpose-led and ambitious about the future. Our people are encouraged to be curious, challenge conventional thinking and collaborate across boundaries to solve meaningful problems. If you're looking for a role where you can leave a lasting legacy while helping shape one of banking's most critical domains, you'll find that opportunity here.

About the role Payments sit at the heart of every customer experience, and this is a rare opportunity to shape how millions of everyday banking interactions are delivered across BOQ Group.

As Head of Payments Product and Third Party Management, you'll lead the strategy, performance and evolution of our payments ecosystem across all brands, products and channels. You'll have end-to-end accountability for payments capabilities, product management, operational resilience and critical third-party partnerships, ensuring our customers and bankers experience payments that are simple, reliable, secure and fit for the future.

From cards, BPAY and NPP through to emerging payment capabilities, you'll work across Product, Technology, Digital, Operations, Risk,



Compliance and Customer teams to drive meaningful outcomes that balance customer experience, commercial performance and regulatory obligations. You'll oversee strategic partnerships with some of Australia's most important payments providers and schemes while leading initiatives that strengthen resilience, simplify processes and create better experiences for customers and frontline teams alike.

This is a highly visible enterprise leadership role where you'll influence senior stakeholders, shape investment priorities and help determine the future direction of payments at BOQ Group. You'll be empowered to think strategically while remaining connected to execution, ensuring great ideas translate into tangible outcomes for customers, colleagues and the broader business.

What makes this opportunity particularly exciting is the unique setting BOQ Group offers. We're large enough to offer the complexity, challenge and impact of a major financial institution, yet small enough that your ideas can genuinely influence the future of the organisation. You'll have direct access to decision-makers, the ability to shape strategy and the opportunity to see the outcomes of your work come to life.

We're building a bank that's customer-focused, purpose-led and ambitious about the future. Our people are encouraged to be curious, challenge conventional thinking and collaborate across boundaries to solve meaningful problems. If you're looking for a role where you can leave a lasting legacy while helping shape one of banking's most critical domains, you'll find that opportunity here.

About you You're a strategic and commercially minded leader who understands that great payments experiences require strong partnerships, resilient operations

📌 Head of Payments and Product Third Party Management (Sydney)
🏢 Boq Group
📍 Sydney