Retail Store Manager (Hervey Bay)

Retail Store Manager (Hervey Bay)

21 Oct
|
RBAF (WA
|
Hervey Bay

21 Oct

RBAF (WA

Hervey Bay

As K-Beauty Store Manager, you will be responsible for the overall performance and daily operation of SkinPixi. This is a hands-on management position where you will lead the store team, maintain exceptional presentation and service standards, manage inventory and operational processes, and take ownership of achieving the store's sales and performance targets. You will engage with customers, develop your team and drive sales.

Key responsibilities

Take ownership of the store's daily, weekly and monthly sales performance and lead the team in achieving sales, conversion and customer service targets

Actively engage with customers and demonstrate robust selling behaviours on the shop floor

Coach team members on product recommendations, cross-selling and building complete skincare and beauty routines

Lead, motivate and develop a high-performing retail team and create a positive, professional and accountable workplace culture

Assist with recruitment, onboarding and training of new team members

Prepare and manage staff rosters according to business requirements

Provide knowledgeable and genuine customer service, helping customers navigate products, ingredients, routines and options based on their individual preferences

Maintain exceptional presentation standards throughout the store, ensuring shelves, displays, promotional areas and testers are clean, organised and appropriately stocked

Maintain accurate inventory and stock control, oversee receiving,



checking and processing incoming stock, and conduct regular stock counts

Manage daily opening and closing procedures, ensure cash handling and POS procedures are followed accurately, and maintain regular communication with the owners regarding sales performance, staffing, inventory and operational issues

About you

Previous retail management, store management or strong assistant management experience

Good working knowledge of cosmetics, skincare and/or beauty products

Genuine interest in Korean cosmetics and the K-Beauty industry

Confident discussing beauty and skincare products with customers

Experience leading, motivating and developing a retail team

Confident working towards sales and performance targets

Strong customer service and communication skillsOrganised and comfortable managing multiple priorities with strong attention to detail

Comfortable using POS and inventory management systems

Available to work across a seven-day retail roster, including weekends and public holidays as required

About us SkinPixi is a new Korean beauty and skincare destination launching at DFO Perth. We're bringing together an extensive range of Korean skincare, cosmetics and beauty products from some of Korea's most recognised and sought-after brands, creating a store where customers can discover, understand and shop K-Beauty with confidence.

Hervey Bay, Hervey Bay & Fraser Coast QLD

📌 Retail Store Manager (Hervey Bay)
🏢 RBAF (WA
📍 Hervey Bay

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