Job Impact

At Certis Security Australia , our mission is to make our world safer,smarterand better.

As Australia’s only nextgeneration security companyoperatingat scale, we protect some of the nation’s most sensitive assets through disciplined operations, stronggovernanceand highly trusted people. About the Role

We are seeking professional

Security Officers

to support a high-profile government services site in

Kingaroy, Queensland . This is a frontline role where professionalism, composure and customer service excellence are essential in maintaining a safe and secure public-facing environment. As the first point of contact for visitors and staff, you will set the tone, delivering a welcoming, respectful and professional experience while maintaining strict adherence to site procedures and security protocols. This is a highly customer-focused role requiring strong communication skills, sound judgement and the ability to confidently manage difficult or sensitive situations. You will be responsible for maintaining site security while delivering an exceptional customer experience. This is a casual opportunity offering flexibility, with shifts primarily available Monday to Friday during business operating hours. Employment Type:

Casual Roster:

Monday to Friday Day Shifts (No nights or weekends) Location:

Kingaroy, QLD Key Responsibilities

Primary duties include, but are not limited to: Managing access points and maintaining a safe and secure environment Monitoring customer movements throughout the site Delivering exceptional customer service and assistance Identifying and responding appropriately to security incidents De-escalating challenging situations in a calm and professional manner Supporting emergency response procedures when required Conducting security checks and maintaining site compliance Completing incident reports and daily activity records Building positive relationships with staff,



customers and members of the public Maintaining a strong safety-first approach at all times About You

Previous experience in customer service, security or a public-facing role Strong communication and interpersonal skills Ability to manage conflict and difficult situations professionally Excellent customer service focus and professional presentation Strong attention to detail and reporting skills Ability to work independently and follow site procedures Flexible availability and reliability Ability to remain calm and professional in quick-paced or sensitive environments Mandatory Requirements

Current QLD Security Licence (Unarmed and Crowd Control) Current First Aid Certificate and CPR Unlimited working rights in Australia Ability to obtain and maintain a National Police Check Why Join Certis

Flexible casual employment Monday to Friday roster with no regular nights or weekends Opportunity to contribute to a meaningful public-facing environment Career development opportunities through our High Potential Development Program Employee benefits including retail discounts and wellbeing support programs (EAP) Supportive and inclusive team culture Work for one of Australia's leading security providers Diversity Statement

At Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a

Safer, Smarter and Better

workplace ensures every employee is supported, respected and empowered. We actively encourage

First Nations and Torres Strait Islander peoples ,

veterans , and candidates from diverse backgrounds to apply. Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd NSW ACT 17501220 QLD 41315 WA SA48240 NT 345 SA ISL 178143 TAS 3020 Certis Security Australia Pty Ltd NSW ACT 17501742 QLD 3158254 WA SA 72311 SA ISL 235794 VIC Z05 798 61S VIC Z05 798 40S NT 1093 TAS

📌 Security Officer (Kingaroy)
🏢 Certis-f2763f46
📍 Kingaroy