About us

At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.

We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.

But we don’t stop there.

At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.

Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.

What does this role entail?





The PrincipalAdvisorrole is a leadership role that requires an expert-level knowledge of domain,productand deliverymethodologyto guide and successfully implementFenergo’sproduct offering within the client environment.The role requires extensive client engagement to assess and define scope and complexity of aclientsoperating model and formulating designs at both High,Mediumand Low levels.

These domains are typically:

- Client Lifecycle Management (CLM) within the financial services industry.

- Financial Crime Compliance, including anti-money laundering, anti-terrorist financing, sanctions, anti-bribery and corruption, and fraud.

- Credit Risk Assessment

- Experience of features to enhance efficiency and capability such as Agentic or specific features as offered in theFenergoPlatform.

- Awareness/Knowledge of Tax regulation (FATCA/CRS)

- Knowledge of Risk models typically utilisedin the process of KYC

- Knowledge of solutions typically utilised byFinancialservices such as Orbis,WorldCheckOne etc

- Financial Markets Regulations; and

- Environmental and Social Governance (ESG)

The successful candidate will lead by example, from execution of best practices in project delivery, including SME (Subject Matter Expert) and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner with various internal and external stakeholders.

Practice development responsibilities will include helping develop a culture of cross-team collaboration, informationsharingand mentoring.



This will include having oversight in the project portfolio to ensuring all clients realise the value of their investment inFenergo’sproducts as quickly as possible.
Thesuccessfulcandidate is expected tohave solid commercial acumen and an understanding of the commercial impact at all stages of delivery. The PrincipalAdvisorwill also support client solutions andsales as needed, ensuring best-practice design andidentifyingclient needs for alignment with product strategy.

The ability to travel (domestic and international) to attend on-site client meetings and/or to otherFenergooffices is also required.

YourResponsibilities

- Communicate effectively with clients and be considered a confident domain and product expert in one or more of the domains listed above

- Work with clients to define their operating model with the introduction of FEN-X to their architecture

- Challenge clients on requirements to drive outoptimumsolutions and align with industry best practices, theFenergoproduct offering, and the overall implementation strategy

- Foresee and elevate issuesin a timely manner, avoiding negative impact on the project success

- Provide comprehensive customer demonstrations on Fen-X CLM platform.

- Drive internal and external communications aimed at effectively managing stakeholder expectations

- Provide support to pre-sales and sales as needed

Practice and leadership:

- Play a supporting role in shaping the direction of the Delivery Organisation.

- Support employee development through line management and becoming an SME in multiple parts of theFenergoProduct andregularly deliveringt

📌 Principal Advisor (Sydney)
🏢 Fenergo
📍 Sydney