WHY WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC) - a collaborative ecosystem featuring state-of-the-art hardware and software - WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all.

WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today

POSITION SUMMARY The Sales Operations Manager provides sales and commercial operations support for the WWT Current South Wales business. The role owns the day-to-day operational lifecycle from quote through purchase order, fulfilment, invoicing and cash collection, OEM, distributor and supply chain partners. The role ensures complex, high-volume transactions are progressed accurately and at pace,



with clear ownership, customer reporting and alignment to manufacturer lead times and delivery schedules.

The role will peer directly with our key customers and will work closely with WWT's Inside Sales Team, buyers, AP/AR, sales, finance and supply chain teams to provide a seamless quote-to-cash experience.

KEY RESPONSIBILITIES Business intelligence and financial reporting

Maintain a single operational view of all active opportunities, quotes, purchase orders, orders, invoices and payment status.

Track commercial milestones, payment terms and dependencies across OEMs and distributors, escalating risks before they impact delivery.

Provide accurate weekly and ad hoc reporting on quote, PO, order, shipment, invoice and payment status.

Support account forecasting and reporting by maintaining accurate operational and commercial data.

Client cadence and internal reporting

Act as the day-to-day operational peer to key enterprise procurement coordinators and a central point of coordination for commercial and order activity.

Providing clear status reporting, actions, risks and dependencies.

Coordinate internally with WWT's ISR, buyer, AP/AR, sales, finance and supply chain teams to ensure actions are completed at the right time.

Maintain clear ownership and escalation of outstanding actions across WWT, OEMs and distributors.





Onboarding, training and compliance

Coordinate customer, OEM and distributor onboarding requirements needed to transact efficiently.

Ensure required commercial documentation, approvals and internal processes are completed before key quote, PO, shipment and invoicing milestones.

Support adherence to WWT commercial controls and customer-specific procurement requirements.

Document account-specific processes and ensure relevant teams understand roles, hand-offs and escalation paths.

Operational excellence

Own and coordinate the end-to-end quote-to-cash process, from quote creation through PO receipt, ordering, fulfilment, invoicing and payment.

Coordinate quote and PO timing against OEM manufacturing lead times and delivery requirements to reduce the risk of schedule slippage.

Work directly with OEMs, distributors and WWT supply chain teams to track availability, lead times, order status, logistics and delivery dependencies.

Coordinate payment-term alignment and work with AP/AR and finance teams to ensure supplier and customer payment milestones are understood and met.

Identify operational risks, gaps or delays early and drive them to resolution across the relevant internal and external teams.

Build repeatable processes, trackers and reporting that can scale with the volume and complexity of the business.

Continuously improve the customer experience by simplifying hand-offs, increasing visibility and ensuring clear accountability from quote through cash.

QUALIFICATIONS AND EXPERIENCE Education

Bachelor degree in business, information systems or a related field.

A combination of education, training a

📌 Sales Operations Manager (Sydney)
🏢 World Wide Technology
📍 Sydney