Experienced Medical Receptionist | Afternoon & Evening Shifts | Up to 10pm

Carina Medical and Specialist Centre – Cannon Hill QLD Would you like to be part of Brisbane's best? An exciting opportunity is available for an

experienced Medical Receptionist

to join the welcoming and supportive team at Carina Medical & Specialist Centre. Previously recognised as Brisbane's Best Medical Centre by The Courier-Mail's Best of Brisbane, we have built a strong reputation for exceptional patient care, outstanding service and a comprehensive range of GP, specialist and allied health services all under one roof. We pride ourselves on creating a professional, friendly and welcoming experience for every patient, while fostering a supportive and positive environment for our team. Love a later start? This could be the role for you.

We are specifically seeking an experienced medical receptionist who

prefers afternoon and evening work

and is available to work our

closing shifts , generally finishing at approximately

10:00pm . Our extended operating hours mean you can enjoy your mornings and start your workday later. Whether you have family commitments, school drop-offs, appointments, study, exercise or simply enjoy having your mornings free, this role offers the opportunity to work your afternoons and evenings rather than starting early in the morning. This is an afternoon/evening position and the successful applicant must be genuinely willing and available to work closing shifts until approximately 10:00pm. About you This role is best suited to an experienced medical receptionist who is confident, capable and comfortable working independently. During our evening shifts, you will need to be able to confidently manage the reception area,



assist patients and practitioners, handle enquiries and payments, resolve issues and complete end-of-day procedures without needing constant supervision. We are looking for someone who: Has

at least 1 year of experience in medical reception , preferably within a busy GP, specialist or allied health practice

Is confident working

independently and taking responsibility for their shift

Has a solid understanding of medical reception procedures and billing

Is experienced with Medicare claiming and patient payments

Has excellent communication and customer service skills

Is professional, warm and genuinely patient-focused

Has strong attention to detail and excellent organisational skills

Can confidently manage competing priorities in a busy environment

Is reliable, punctual and takes pride in their work

Understands patient confidentiality and privacy requirements

Has experience using medical practice software

Best Practice experience is highly regarded

Is available for afternoon and evening shifts, including

closing shifts until approximately 10:00pm

Is flexible to work weekends and public holidays as required

About the role As an important member of our reception team, your responsibilities will include: Providing a warm and professional welcome to patients





Managing incoming calls and patient enquiries

Scheduling and managing appointments

Processing patient payments and Medicare claims

Assisting doctors, nurses, specialists and allied health practitioners

Managing patient requests and administrative enquiries

Maintaining accurate patient records and completing data entry

Maintaining a clean, organised and welcoming reception and waiting area

Supporting the smooth operation of the practice throughout the evening

Completing end-of-day reception and administrative procedures

Assisting with closing and securing the practice at the end of the day

Maintaining patient confidentiality and following practice policies and procedures

Why join Carina Medical & Specialist Centre? We believe great reception staff are an essential part of a great medical practice. You'll be joining a professional, supportive and friendly team in a modern medical and specialist centre where you will work alongside a diverse range of GPs, specialists and allied health professionals. This role offers: ✔ Afternoon and evening shifts – no early morning starts ✔ Your mornings free for family, appointments, exercise, study or personal time ✔ A supportive and professional team environment ✔ A modern, busy medical and specialist centre ✔ Variety across GP, specialist and allied health services ✔ The opportunity to use and build on your existing medical reception experience

Important – please read before applying Our consulting hours extend to

9:00pm , with closing reception staff generally finishing at approximately

10:00pm

after completing end-of-day duties. As with any busy me

📌 Evening/Afternoon Medical Receptionist — Patient‑Focused (Brisbane)
🏢 Carina Medical and Specialist Centre
📍 Brisbane