About Us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity inNSWand our point of difference is that we work across every area of every cancer, from research right through to support.

About Us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity inNSWand our point of difference is that we work across every area of every cancer, from research right through to support. At CCNSW we understand that nothing feels better than doing work you really care about. As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia. About The Team/About The Role

The Information Technology unit (IT) plans, builds and runs systems that support Cancer Council NSW (CCNSW) to deliver its vision of a cancer‑free future. The Modern Workplace Engineer is responsible for designing, implementing, and continuously improving Cancer Council NSW's modern digital work environment — enabling secure, efficient, and collaborative experiences for staff and volunteers. The role engineers and administers the Microsoft 365 ecosystem, including Intune endpoint management, Microsoft Teams & SharePoint collaboration services, OneDrive and Copilot capabilities. This role also supports in managing other line of business SaaS applications e.g. AvePoint, Exclaimer, Adobe Creative Cloud etc. which includes configuration, integration, maintenance, upgrades, troubleshooting, and vendor liaison to ensure continuity, security,



and optimal performance. About the

perks:

Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref “Best Workplace” in 2025. Additional performance‑based leave available. Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation. Discounts available for everyday expenses such as private health, retail and fitness

Key responsibilities
of the role:

Engineer and administer core Microsoft 365 workloads including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams. Administer Microsoft Intune for Windows, iOS, and Android devices — including compliance policies, configuration profiles, application deployment and Windows Autopilot provisioning. Engineer and administer Microsoft Teams services, including Teams Phone, Auto Attendants, Call Queues, resource accounts, meeting policies, and Operator Connect / Direct Routing configurations. Support the configuration, deployment, and ongoing management of Microsoft 365 Copilot, and assist in designing and building Copilot agents using Copilot Studio (knowledge sources, topics, actions, connectors). Provide Level 2/3 Service Desk support, including logging, triaging, prioritising,



and resolving incidents and service requests in line with agreed SLAs and KPIs. Assist with Microsoft Purview data lifecycle, retention, and compliance configurations, ensuring alignment with organisational governance and privacy requirements. Support networking, telephony, and communications services as required, working within agreed timeframes and SLAs to resolve or raise incidents. About you:

Essential:

3+ years relevant experience in a similar role engineering or administering Microsoft 365 environments. 5+ years' experience in customer service or client‑facing IT support roles. Demonstrated knowledge and/or previous experience engineering and administering the Microsoft 365 environment including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams. Demonstrated knowledge and/or previous experience with Microsoft Intune for device management (Windows, iOS, Android), including compliance policies, configuration profiles, application deployment, and Windows Autopilot. Working knowledge of Microsoft Copilot and demonstrated exposure to building agents in Copilot Studio (topics, actions, knowledge sources, connectors). Demonstrated knowledge and/or previous experience with Entra ID (Azure AD), Conditional Access, MFA, and identity lifecycle management. Demonstrated knowledge and/or previous experience with Windows Server technologies including Active Directory, Group Policy, and PowerShell scripting. Demonstrated knowledge and/or experience in supporting users and computers in LAN, WAN, and Wireless LAN networks. Desirable:

Microsoft certifications such as MS-102, MD-102, MS-700, AI-102, or PL-900. Previous experience in an IT support services workplace and participation in an IT Servic

📌 Modern Workplace Engineer (Sydney)
🏢 Cancer Council NSW
📍 Sydney