AI-Driven Customer Experience Analyst (Port Phillip City)

AI-Driven Customer Experience Analyst (Port Phillip City)

21 Oct
|
Latitude Financial Services
|
Port Phillip City

21 Oct

Latitude Financial Services

Port Phillip City

Latitude Financial Services is seeking a Customer Experience Quality Assurance professional in Melbourne. You will conduct reviews of human, voice, and AI-powered customer interactions within the Line 1 Framework, ensuring regulatory compliance and timely delivery. You will work with offshore Team Leaders and Service agents to drive KPI improvements through effective coaching, collaboration, and data-driven insights, while maintaining a solid understanding of policies, variants, and customer

📌 AI-Driven Customer Experience Analyst (Port Phillip City)
🏢 Latitude Financial Services
📍 Port Phillip City

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Assistant Accountant (Brisbane)

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|
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|
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HyperLight is at the forefront of the commercialization of thin‑film lithium niobate (TFLN) integrated photonics - a material and process technology that is enabling high‑performance, scalable opt [...]

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