MadeComfy (a PRISM company – part of a $9B global hospitality technology group operating across 35+ countries) is expanding its AU & NZ portfolio and looking for a high-impact Commercial Lead – Partner & Portfolio Growth. This is a senior role at the intersection of real estate, commercial growth, and partner success, driving performance across a large portfolio of property partners. We operate as a global team powered by a global technology platform, built on a high-performance, data-driven culture. ? What you will own
• End-to-end growth and retention of property partner portfolio
• Partner lifecycle management: onboarding → engagement → retention → expansion
• Reduction of churn and increase in long-term partner value
• Revenue optimisation across partner properties
• Improvement of property performance across Google, Trustpilot, and OTA platforms
• Building structured partner engagement frameworks
• Leading and scaling a high-performing commercial team ? What success looks like
• Strong retention metrics and reduced partner churn
• Sustainable revenue growth across the portfolio
• Achievement of signing and conversion targets (individual + team)
• Improved property ratings and guest experience metrics
• High team performance, accountability,



and delivery consistency ? Who will thrive in this role
• Operates with strong ownership and commercial mindset
• Comfortable managing large portfolios and driving performance at scale
• Data-driven, with the ability to translate insights into actions
• Strong stakeholder manager—can influence partners and internal teams
• Balances strategic thinking with hands-on execution
• Thrives in quick-paced, evolving environments ? What we’re looking for
• 8+ years of overall experience, with at least 5+ years preferably in real estate, property management, or similar portfolio-driven businesses.
• Proven experience owning revenue, retention, or portfolio performance
• Strong commercial and partner/account management experience
• Leadership experience managing and developing teams (preferred) ? Location & Reporting
• Pyrmont, Sydney, Australia
• Reporting to: Head of MadeComfy Pro Growth – AU & NZ ? Why join MadeComfy
• Part of a global hospitality technology platform (PRISM) operating across 35+ countries
• Opportunity to own and scale a high-impact portfolio
• Work within a performance-driven, data-led culture
• Exposure to international markets and global best practices

📌 Commercial Lead – Partner (Sydney)
🏢 Madecomfy
📍 Sydney