Role: ServiceNow ITOM Technical Consultant Type: Full Time – Contract / Perm

Location:
Australia Status: AU valid visa with full work rights

Skills:
ServiceNow ITOM, Discovery, Service Mapping, CMDB, CSDM, MID Servers, Service Graph Connectors, IntegrationHub, REST/SOAP APIs, JavaScript

Experience:
4+ years Requisites:
• Robust experience implementing ServiceNow ITOM solutions, including Discovery, Service Mapping and CMDB.
• Experience configuring MID Servers, Discovery schedules, patterns, probes and sensors.
• Design and maintain end-to-end Service Mapping solutions and application dependency maps.
• Experience with CMDB governance, CI relationships, data quality and CSDM alignment.
• Experience with Service Graph Connectors, Cloud Discovery and REST/SOAP integrations.




• Troubleshoot Discovery, Service Mapping and integration issues.
• Work with application, infrastructure, platform and business teams.
• Support technical design, testing, deployment, upgrades, UAT and hypercare.
• Knowledge of JavaScript, GlideScript, Regex and network protocols such as HTTP, SNMP, SSH and WMI. Certifications:
• Mandatory: ServiceNow Certified System Administrator (CSA).
• Preferred: CIS Discovery and CIS Service Mapping. Interested? Please apply. Thanks for your interest and time. To read our Privacy Policy: privacy-policy

📌 ServiceNow ITOM Technical Consultant (Australia)
🏢 FR Consultancy
📍 Australia