21 Oct
|
MERCURE IT
|
Perth
Job Description
This is an exciting opportunity for a food and beverage professional with strong leadership skills, a passion for guest service and a sound understanding of operational and financial performance. Reporting to our Food & Beverage Manager, the Assistant Food & Beverage Manager will help lead the day-to-day operation of Cuccina & Beccarria and support the hotel's other F&B; services. This hands-on role focuses on developing the team, delivering great guest experiences, maintaining service standards and managing stock and costs. About The Job…
• Lead daily operations at Cuccina & Beccarria, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
• Support the hotel's other food and beverage services, including the Lobby Bar, conference room, room service and minibar.
• Coach, train and motivate team members, building their confidence, product knowledge and service skills.
• Assist with recruitment, induction, performance reviews and ongoing team development.
• Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
• Monitor beverage costs, stock levels and ordering requirements,
completing monthly beverage stocktakes and timely reporting.
• Assist with monitoring departmental budgets, controlling costs and identifying opportunities to increase revenue and profitability.
• Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
• Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
• Maintain a clean, secure and welcoming environment, ensuring equipment is well cared for and maintenance needs are reported promptly.
• Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
• Deliver on the Mercure service promise and recognise our Accor Live Limitless loyalty members.
• Run regular team briefings and work closely with other departments to support smooth hotel operations.
• Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
• Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.
📌 Assistant Food (Perth)
🏢 MERCURE IT
📍 Perth