Role: Senior ServiceNow Platform Architect Type: Full Time – Contract / Perm (Open)

Location:
Australia Status: AU valid visa with full work rights. Visa sponsor available.

Skills:
ServiceNow Architecture, App Engine, Flow Designer, IntegrationHub, Employee Center, Service Portal, UI Builder, Agent Workspace, Configurable Workspace, Platform Governance

Experience:
Senior-level enterprise architecture experience Requisites:
• Define enterprise-wide ServiceNow platform architecture, governance standards and roadmaps.
• Lead architecture reviews and establish reusable design patterns and upgrade-secure development standards.
• Design and develop enterprise applications using ServiceNow App Engine, Flow Designer and scoped applications.
• Architect Employee Center, Service Portal, Service Provider Portal and custom portal solutions.
• Design Agent Workspace and Configurable Workspace solutions to improve user experience and productivity.




• Establish integration frameworks using IntegrationHub, REST/SOAP APIs, MID Servers and event-driven architectures.
• Lead integrations with enterprise platforms such as SAP, Salesforce, Azure and Workday.
• Provide technical leadership, conduct design workshops, mentor architects and developers.
• Drive workflow automation, low/no-code development and digital transformation initiatives.
• Support presales, solution design and technical decision-making. Certifications: ServiceNow Certified System Administrator (CSA), CAD and CIS Nice to Have:
• Employee Center Pro, Advanced UI Builder and Service Provider Portal.
• Now Assist / Generative AI, Automation Center and Platform Analytics.
• Service Operations Workspace and Customer Service Workspace. Interested? Please apply. Thanks for your interest and time. To read our privacy Policy privacy-policy

📌 Senior ServiceNow Platform Architect (Australia)
🏢 FR Consultancy
📍 Australia